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Recent Conversations
Conversations 1 - 20 of 1179
Photo of David Southern
master in legs in sdk
I'm trying to find the 'master' flag in the C# sdk for the call log record 'leg' subtype, but I'm not seeing it.  Am I just blind, or has...
  • 1 me too
  • 7 replies
  • Question
Photo of Nibu Eapen
Auth exception: Refresh token has expired
Everything was working fine and It started throwing following error after I made a mistake. I have passed wrong appKey onetime. But not w...
  • 1 me too
  • 1 reply
  • Question
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
  • 1 me too
  • 2 replies
  • Problem
Photo of Admin
Mapping in call duration from Salesforce report to Lead record in salesforce.
I would like to know how can we pull call duration detail from saleforce report to lead record?
  • 1 me too
  • 0 replies
  • Question
Photo of Rick Smith
How do I call C# RingCentral Client Authoirze() method?
Need info on Calling RingCentral C# Authorize Method? There seems to be little or no documentation on this thing I'm trying this:public a...
  • 1 me too
  • 2 replies
  • Question
Photo of Jatin Barot
How to change Incoming pop up with Contact person Name from our DB?
Hello Support,for an incoming call are we doing a screen pop if the phone number matches a contact's phone number?Also we need to be able...
  • 1 me too
  • 1 reply
  • Idea
Photo of Sean S
ringout chinese phone is not working
  I am in china   so I want to use the API to implement the  function  like RingMe curl --request POST \ --url 'https://platform.devte...
  • 1 me too
  • 10 replies
  • Question
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 4 replies
  • Idea
Photo of Amanda Crain
Zoho Integration
We utilize both Zoho ONE and RingCentral. I have integrated RingCentral within Zoho ONE and am curious if there is/will be a way to integ...
  • 1 me too
  • 2 replies
  • Question
Photo of Micki Cheers
Zoho phonebridge integration issue
We have a US account with several departments and users. We've been trying to use the phonebridge integration with Zoho for almost a year...
  • 1 me too
  • 3 replies
  • Question
Photo of David Southern
When in the call is a record logged
This is more of an academic question.  I the lifetime of a call, when will it appear in the CallLogRecord?  If I were to access the call ...
  • 1 me too
  • 2 replies
  • Question
Photo of Gina Marques
RC Logging Type field in Salesforce - how does this get populated
We recently added the RC app into our Salesforce instance.  There is a custom field titled RC Logging Type that was installed and I am tr...
  • 1 me too
  • 2 replies
  • Question
Photo of Nagendra
Fax not accepting the special characters.
Fax email not accepting the special characters when text contains  ' or & or % symbols. It is displaying with other characters instead of...
  • 1 me too
  • 0 replies
  • Question
Photo of Rick Smith
Refresh Token has Expired in Python
Attempting to send SMS with python SDK I keep getting "Refresh Token has Expired " How do I set this to never expire in Python, is it eve...
  • 1 me too
  • 10 replies
  • Problem
Photo of Jeff Stevens
Salesforce - log a call - want to add disposition
On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) -...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Avery Lewis
Dynamics v9 Plugin Support?
Can anyone verify that the Dynamics plugin works with Dynamics 9?  I've been told it works with "Dynamics 2016 and above" - but since thi...
  • 1 me too
  • 0 replies
  • Question
Photo of Tiago Montes
Call activity event: Inbound Caller ID international prefix wrong?
Hi, While tracking call events via detailed presence subscriptions, we're observing unexpected international caller prefixes in calls di...
  • 1 me too
  • 2 replies
  • Question
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
  • 1 me too
  • 1 reply
  • Problem
Photo of Tiago Montes
Remote Call Control Permissions: "VoIP Calling" vs "TelephonySessions"
Hi, I'm the product manager and lead developer for Promptar, a product integrating phone systems and applications like CRMs, ERPs, etc.We...
  • 1 me too
  • 2 replies
  • Question
Photo of Alan Kimelman MD
"message" : "Parameter [to] value is invalid" in curl fax
When I attempt to curl with: curl -i "https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/fax";  -H "Accept: application/...
  • 1 me too
  • 1 reply
  • Question