Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 1061
Photo of Alan LaPenn
C# retrieve calllogs example using client api
// Hope this helps someone I know I struggled with using the api initially. // Import the Ring Central Client api into VS using nuget fi...
  • 1 me too
  • 5 replies
  • Idea
Photo of Scheduling Number
T-Mobile/Metro PCS users not receiving sms messages from application
We currently have an application running in production where we send out 150-200 SMS messages once every week to provide our contract wor...
  • 1 me too
  • 0 replies
  • Problem
Photo of Khuzaima Hussain
Abandon statistic on Dashboard
An important metric monitored by my customers' is the 'number of abandons' per day. Is there a way to view the "total number of abandons"...
  • 1 me too
  • 1 reply
  • Question
Photo of Daniel Ferrara
Forward Calls to Answering Service during normal business hours when no queue members answers
Forward Calls to Answering Service during normal business hours when no queue members answers
  • 1 me too
  • 1 reply
  • Question
Photo of Jayakumar I
Will Webhook become inactive at any point after the successful subscription.
Let's say I have a webhook subscribed at the RingCentral for receiving the call events. I am successfully receiving the call events. I wa...
  • 1 me too
  • 2 replies
  • Question
Photo of GEKKO
crm integration
I have integrated my CRM eAgent with Ring Central for my call group. Unfortunately, when a client calls, the CRM launches for everyone, n...
  • 1 me too
  • 1 reply
  • Question
Photo of Altaf Rehman
Cannot create meetings in developer sandbox account
Hi, I'm using the sandbox account  https://service.devtest.ringcentral.com for testing api. I tried to create meeting using API, but I'm...
  • 2 me toos
  • 5 replies
  • Question
Photo of Jan Michael Intia
REST API for retrieving Glip Events
I have a chatbot created that is already working on a sandboxed Glip. The bot's feature is to retrieve "Events" created from a specified ...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Sarang Farhangi
ASP.Net- C# sample code to FAX PDF documents
I am new to FAX sending using ringcentral .I got the above error message while working with the code. I added the below line to web confi...
  • 1 me too
  • 2 replies
  • Question
Photo of Jeff Stevens
Salesforce - log a call - want to add disposition
On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) -...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Kaluzynski
RingCentral app option to trigger webhook/url on an answered call
I can only seem to find features that trigger an action when a call is received by the app, and not when a call is answered. This means i...
  • 1 me too
  • 3 replies
  • Idea
Photo of Ashok Gupta
Resource for parameter [extensionId] is not found
Hi,i am facing issue on getting sms,voicemail and missed call notification it gives out error response "Resource for parameter [extension...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nibu Eapen
php sample code to retrieving message attachments
I would like to know how I can read the response and write to file. RingCentral\SDK\Http\ApiResponse Object ( [_jsonAsArray:protec...
  • 1 me too
  • 1 reply
  • Question
Photo of faremart faremart
Thu Aug 09 2018 16:26:40 GMT+0530 (India Standard Time) | sip.parser | error parsing header "From"
 i have  gating this error when make a call. Thu Aug 09 2018 16:26:40 GMT+0530 (India Standard Time) | sip.parser | error parsing header ...
  • 1 me too
  • 2 replies
  • Question
Photo of Nibu Eapen
php sample code to retrieving message attachments
Please help me with php sample code to download attachment stream object.
  • 1 me too
  • 1 reply
  • Question
Photo of Nibu Eapen
php sample code to retrieving message attachments
may I know how I can save it to file? RingCentral\SDK\Http\ApiResponse Object ( [_jsonAsArray:protected] => [_jsonAsObject:p...
  • 1 me too
  • 1 reply
  • Question
Photo of Mark Cockbill
On API/AD provision, add the ability to choose whether a user is extension only or extension + DDI.
Currently, when provisioning using the API (e.g. Okta), or AD, it is only possible to create users with extension + DDI.  Our internal po...
  • 1 me too
  • 0 replies
  • Idea
Photo of Amit Ohal
I need to know how can I make a call in desktop from browser based application using the WebPhone WebRTC.
I have integrated RingCentral API for making Authentication,Inbound and Outbound SMS,SMS Store.But for making Voice call I have integrate...
  • 1 me too
  • 4 replies
  • Question
Photo of Nibu Eapen
Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission
I'm getting this error while trying to Update Call Recording SettingsException: In order to call this API endpoint, application needs to ...
  • 1 me too
  • 2 replies
  • Question
Photo of Oliver Mott
How to integrate a 3rd party integration?
Is it possible to integrate another database into RingCentral so when a call comes in the information is pulled from the external databas...
  • 1 me too
  • 3 replies
  • Question