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Conversations

Conversations 1 - 20 of 654
Photo of Micki Cheers
Zoho phonebridge integration issue
We have a US account with several departments and users. We've been trying to use the phonebridge integration with Zoho for almost a year...
  • 1 me too
  • 3 replies
  • Question
Photo of Nibu Eapen
Auth exception: Refresh token has expired
Everything was working fine and It started throwing following error after I made a mistake. I have passed wrong appKey onetime. But not w...
  • 1 me too
  • 0 replies
  • Question
Photo of David Southern
master in legs in sdk
I'm trying to find the 'master' flag in the C# sdk for the call log record 'leg' subtype, but I'm not seeing it.  Am I just blind, or has...
  • 1 me too
  • 6 replies
  • Question
Photo of David Southern
When in the call is a record logged
This is more of an academic question.  I the lifetime of a call, when will it appear in the CallLogRecord?  If I were to access the call ...
  • 1 me too
  • 2 replies
  • Question
Photo of Sean S
ringout chinese phone is not working
  I am in china   so I want to use the API to implement the  function  like RingMe curl --request POST \ --url 'https://platform.devte...
  • 1 me too
  • 4 replies
  • Question
Photo of Gina Marques
RC Logging Type field in Salesforce - how does this get populated
We recently added the RC app into our Salesforce instance.  There is a custom field titled RC Logging Type that was installed and I am tr...
  • 1 me too
  • 2 replies
  • Question
Photo of Nagendra
Fax not accepting the special characters.
Fax email not accepting the special characters when text contains  ' or & or % symbols. It is displaying with other characters instead of...
  • 1 me too
  • 0 replies
  • Question
Photo of Jeff Stevens
Salesforce - log a call - want to add disposition
On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) -...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Avery Lewis
Dynamics v9 Plugin Support?
Can anyone verify that the Dynamics plugin works with Dynamics 9?  I've been told it works with "Dynamics 2016 and above" - but since thi...
  • 1 me too
  • 0 replies
  • Question
Photo of Tiago Montes
Call activity event: Inbound Caller ID international prefix wrong?
Hi, While tracking call events via detailed presence subscriptions, we're observing unexpected international caller prefixes in calls di...
  • 1 me too
  • 2 replies
  • Question
Photo of Tiago Montes
Remote Call Control Permissions: "VoIP Calling" vs "TelephonySessions"
Hi, I'm the product manager and lead developer for Promptar, a product integrating phone systems and applications like CRMs, ERPs, etc.We...
  • 1 me too
  • 2 replies
  • Question
Photo of Alan Kimelman MD
"message" : "Parameter [to] value is invalid" in curl fax
When I attempt to curl with: curl -i "https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/fax";  -H "Accept: application/...
  • 1 me too
  • 1 reply
  • Question
Photo of Sidney Sokoloff
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
  • 1 me too
  • 3 replies
  • Question
Photo of Calvin
Is it possible to use Sandbox account with iOS app?
I have a new sandbox account and am wanting to know if it's possible to use that account in the iOS app?
  • 1 me too
  • 4 replies
  • Question
Photo of StevenK
Prerecorded Voicemail drops
Please advise when this feature is planned to be added. We have four accounts with RingCentral and we were expecting this a long time ago...
  • 2 me toos
  • 3 replies
  • Question
Photo of [none]
NetSuite Integration
Anybody know when they will show up with a direct interface to NetSuite or of an alternative method?  We may be foreced to split out phon...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of HootSuite App
How to Create an Event from the Glip Web Application
In response to 3amprogrammer on TWITTER: https://twitter.com/3amprogrammer/sta... @Glip can I create an event from my web app?
  • 1 me too
  • 2 replies
  • Question
Photo of Precision Weather Forecasting
Is it possible to adjust on the fly where to route specific incoming caller ID’s
We have a list of several hundred numbers from which our clients call from (i.e. their caller ID). We want to provide the RingCentral s...
  • 1 me too
  • 1 reply
  • Question
Photo of Bala Koppella
How to remove 'RC Logging type' and 'Key' field from the layout of the ring central sofphone app in my salesforce instance?
I was trying to remove the 'RC Logging type' and 'Key' field from the layout of the Ringcentral softphone app on my salesforce instance. ...
  • 1 me too
  • 1 reply
  • Question
Photo of Rick Smith
C# Sending SMS thows System.UriFormatException: 'Invalid URI: The format of the URI could not be determined.'
Trying to send a simple SMS with this code it throwspublic void SendText()        {           //This throws System.UriFormatException: 'I...
  • 1 me too
  • 2 replies
  • Question