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Conversations

Conversations 1 - 20 of 330
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
  • 1 me too
  • 0 replies
  • Problem
Photo of Rick Smith
Refresh Token has Expired in Python
Attempting to send SMS with python SDK I keep getting "Refresh Token has Expired " How do I set this to never expire in Python, is it eve...
  • 1 me too
  • 10 replies
  • Problem
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jonathan Garcia
Restricted Number voice message when calling cellphone numbers
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening be...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jatin Barot
Cannot able to login webphone.
Hello Support,When I use Softphone to login it's working fine but when I use same credentials within wehphone WebRTC it's not allow me to...
  • 1 me too
  • 0 replies
  • Problem
Photo of sharmilan A
Embeddable widget Inbound call callback text message not send to the caller
In the Embeddable widget, there is a facility to send a message as a callback message for Inbound calls. but caller not getting any message.
  • 1 me too
  • 3 replies
  • Problem
Photo of Rick Smith
Python ringcentral.http.api_exception.ApiException: Unknown error
Using this code: It ringcentral.http.api_exception.ApiException: Unknown error I was thinking this may be related to the Python version I...
  • 1 me too
  • 6 replies
  • Problem
Photo of Rick Smith
Unable to find RestClient to send MMS, Where is this located?
C# RestClient Download to send MMS
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Nikolay Naau
How use method Create Company Call Handling Rule ? Always has error "Parameter [callerId] value is invalid"
Not working method  Create Company Call Handling Rule by Api. Always error "Parameter [callerId] value is invalid". But i try phone numbe...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jeff Secord
Webhook renewal and subscription returns "Login to extension required"
Hi Everyone,We had a script in PHP that is running since April to renew a subscription for a webhook. However, it started to throw an err...
  • 1 me too
  • 1 reply
  • Problem
Photo of Никита Бессуднов
Call transfer with custom rules
We are developing quite big CRM system with a lot of users, who has a lot of data. Now we are create RingCentral integration plugin.We wa...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Southern
Not finding legs in call logs
I have the following code for extracting call log records from the api:RingCentral.ExtensionCallLogResponse response;            mRecordL...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rakesh Sharma
https://ringcentral.github.io/ringcentral-embeddable/app.html
Trying to access RingCentral Softphone but Developer account not able to access https://ringcentral.github.io/ringcentral-embeddable/app....
  • 1 me too
  • 1 reply
  • Problem
Photo of LIU
Monitoring call queue
I'm creating an app to monitor call queue. What I need to do is to display how many inbound waiting calls on a call queue. Is this possib...
  • 1 me too
  • 2 replies
  • Problem
Photo of David Southern
c# api call logs
I have the following console application that I'm using to test the SDK to see if we can get back the call records for our company. stati...
  • 1 me too
  • 3 replies
  • Problem
Photo of Adam Antoszewski
RingCentral event subscriptions, 'Call Completed' is not sent for dropped calls.
RingCentral event subscriptions, 'Call Completed' is not sent for dropped calls. We have an application that interacts with RingCentral. ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Damian Miller
Three-legged-auth & SSO w/JumpCloud & RC
Hi All,We are about a week off from going into production with RingCentral. Whole company is super excited. There is one snafu that I ran...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jameson Bevans
Ring Out API Endpoint returns - { "message" : "Unsupported Media Type", "errors" : [ ] }
I have tried many times to make a Ring Out call from my web application that I am building that has its own little dialpad. I have made s...
  • 1 me too
  • 1 reply
  • Problem
Photo of Cole Bennington
Trouble creating a Webhook with API in C#
I am trying to create a Webhook to be notified when a message is sent back to my account that I use for my server app. I initially send o...
  • 1 me too
  • 3 replies
  • Problem
Photo of Bonnie Schmiesing
Ringout is working under low traffic but fails under load.
The symptoms of the problem seem like we are hitting a rate limit but there is no rate limit exceeded warning.The calls are placed with t...
  • 1 me too
  • 1 reply
  • Problem