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Conversations

Conversations 1 - 20 of 22
Photo of Shauna Minning
Implementing the reauthentication flow
We are trying to implement the reauthentication flow.  I am attempting to use the Refresh Token Flow documented here - https://develope...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Chris Caselas
[sandbox] Webhook creation failing
I'm using the Ruby SDK to make a POST request to create a subscription in the sandbox environment. The WebHook address is a local tunnel ...
  • 1 me too
  • 5 replies
  • Problem
  • Not a Problem
Photo of Numan Ilyas
Sending SMS to multiple numbers
Hi Team, I am using PHP SDK to send SMS. When I send to one number it works fine but when I try to send to two numbers I get following e...
  • 3 me toos
  • 4 replies
  • Problem
  • Not a Problem
Photo of Arthur Corbin
FAX: SENT ITEMS missing?
I wanted to download a fax transmission I sent last year. But only the most recent sent items are now available. Is there a way to retrie...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Igor Kotenko
Graduation Requirements
Case # 04979227. Hello, I hope you can help. We are struggling to integrate some of the Ring Central services with our web application ...
  • 1 me too
  • 8 replies
  • Problem
  • Not a Problem
Photo of Don Klayman
WebRTC demo unresponsive
I'm just starting to get into WebRTC and tried the WebPhone demo.  After entering app key, secret key, loging info.... and try to login I...
  • 1 me too
  • 7 replies
  • Problem
  • Not a Problem
Photo of cris prado
RingCentral Desktop App Integration on SuiteCrm
I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I ju...
  • 2 me toos
  • 3 replies
  • Problem
  • Not a Problem
Photo of Comiere Healthcare
status 403, [OutboundSMS] permission required
it works in sandbox for sms: Receipt(status=200, response={  "uri" : "https://platform.devtest.ringcentral.com/restapi/v1.0/account/66515...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Rusty Speedy
500 Error Code when using API Explorer
Using the API Explorer and entering my app information, I am getting a 500 error code. Here are the requests and the response from API...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of Spring IT
Weird "Boundary" in presence response when requesting for multiple extensions
When requesting presence information for multiple extensions (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/186897501...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Surjit Singh
please help for fax
Exception: Unauthorized for this grant type SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/oauth/token Response text:...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Kraig Qin
unable to login service.devtest.ringcentral.com sandbox account
Hi there, My engineer need developer my website, and I need add the RingCentral API to my website, and token, so I was get account with ...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Janielle
Long lived tokens
When using the authorization flow is there a way to increase the refresh token TTL to be more than a week? I have seen with other OAuth ...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Kim
Sending Outgoing SMS msgs to Gmail
I need to archive SMS messages in Gmail (we use Google Apps for Work). We receive the notifications via email for incoming messages -- h...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of Travis Carona
Can't get token on new sandbox application
I am adding new permissions to our app. Per previously asked questions, I saw that we should create a new app and use that before we merg...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Hassan Shahzad
how to Add more Telephony Status Values
There are five statuses present in the RC 'NoCall' | 'CallConnected' | 'Ringing' | 'OnHold' | 'ParkedCall'. My Question is where I can fo...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of Customer Support
Multiple pubnub subscriptions to the same number
We are planning to build a system where users can log in to ringcentral via our portal and receive realtime pubnub notifications in the b...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Zeeshan Yousaf
Undefined error in JSON response while using ringcental.js
Hi, i  m getting undefined error in response after success full subscription. here attached image. ![542176a2a491959792b9b2fed4f9d7690bb...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of John Keene
400 Bad Request when using authorization code flow and exchanging code for token
Hello! I'm working on a site that's currently trying to integrate with RingCentral's API. We have multiple customers that will be using...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Christopher Howard
Customer Portal: Dependence on Non-Free JavaScript
I'm happy with the RC phone service itself. However, in a support survey I mentioned that I do not like the Customer Web site interface b...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem