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Conversations

Conversations 1 - 20 of 191
Photo of Ashok Gupta
Resource for parameter [extensionId] is not found
Hi,i am facing issue on getting sms,voicemail and missed call notification it gives out error response "Resource for parameter [extension...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kaluzynski
softphone desktop app - launch external application is triggering twice - anyone else?
Anything I enter there (any url, any script) triggers twice when I am called. when using the test button, it only triggers once. But when...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Nibu Eapen
In order to call this API endpoint, user needs to have [ReadPersonalContacts] permission for requested resource.
I'm getting this error while trying to retrieve contacts of each extension'sException: In order to call this API endpoint, user needs to ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jason
Voicemail Message Retrieval
I have a Production API successfully retrieving message (sms, voicemails, faxes) data and we are storing that information in our database...
  • 1 me too
  • 4 replies
  • Problem
Photo of Felipe
Problem integrating RingCentral Embeddable Voice
I am trying to integrate RingCentral Embeddable Voice in my application and I am receiving this message in my console. Mixed Content: Th...
  • 2 me toos
  • 10 replies
  • Problem
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Tyler Hungness
Expereincing SIP issues while using Velocify CRM.
Velocify is a sales lead manager that uses a SIP from your VoIP provider. RC provided our account's SIP but could not verify if it can be...
  • 1 me too
  • 0 replies
  • Problem
Photo of Anzen Brainard Ishibashi
Cannot Send SMS to any AT&T subscribers
Cannot Send SMS to any AT&T subscribers when using the Send SMS API. We can send to other providers with no problems at all
  • 1 me too
  • 2 replies
  • Problem
Photo of Ashok Gupta
rate limit exceed
hi, I am facing issue of rate limit exceed. actually i have created an application which is already on production. all function was goin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Nick Buchanan
Embedded Voice oauth error
Following yesterdays webinar on Embedded Voice, I am trying to integrate this into our CRM. I have created test page with  a copy of the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of KING
RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly
RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly.   Plus it dumps all it...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alexey Shpilka
add contacts
Hello, tell me please can I add via api contact that will be visible to everyone?
  • 1 me too
  • 1 reply
  • Problem
Photo of Camilo Silva
SUB-525 - Sandbox Webhook Subscription Failure
HI Everyone, I'm facing a cumbersome issue when trying to create my WebHook Subscription via POSTMAN to my sandbox account. I have deplo...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alexey Shpilka
Can not add contact for user
I got a list of all users of my application in the sandbox at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension N...
  • 1 me too
  • 2 replies
  • Problem
Photo of Don
Removal of early/double SIP 200 OK (False Answer Supervision) for RC users
Hello, I'm trying to get rid of the SIP 200 OK that gets presented whenever a Ring Central DID is dialed. I should not be seeing a 200 OK...
  • 1 me too
  • 2 replies
  • Problem
Photo of Andrey Demenev
Problem with BT accounts and API calls
We have a RingCentral integration for CRM system we make. The integration has been used by multiple customers for few years so far, witho...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alexey Shpilka
Can not change refresh_token
Hello, i use the library https://github.com/ringcentral/ringcentral-php. $apiResponse = $rcsdk->platform()->post('/restapi/oauth/token', ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of Engineering API Access
Call recording format MP3 / WAV
I have had the call recording format changed from mp3 to wav.  It was explained that this is an account wide setting.  I am still getting...
  • 1 me too
  • 4 replies
  • Problem