Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 225
Photo of Jameson Bevans
webhook creation errors
Hello,I am in the process of trying to create a webhook connection, I have absolutely no issues doing the webhook connection on a local s...
  • 1 me too
  • 9 replies
  • Problem
Photo of AIRS INC
Fax attachments download using jquery (Using JavaScipt SDK)
I am using Java Script SDK to download fax attachment. I am calling this API to get all faxes with attachment. API calling Code :- platfo...
  • 1 me too
  • 1 reply
  • Problem
Photo of GOODRICH
Texting... One number all extensions
I need all texts coming to my main number to be seen by all extensions and not just the operator extension. 
  • 1 me too
  • 0 replies
  • Problem
Photo of Kelly Hogan
Mass Texting
I need to be able to mass text one message to a list of 50 phone numbers....copy the numbers, paste in a text and send. Frustrating that...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dave Iannuzzi
Successful api call but no SMS received
We use the SMS endpoint for our mass text application, but today, we sent 225 test SMS with RingCentral's APIs but received only about 10...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Rhaylander Almeida
RingOut creating Outbound and Inbound calls
I'm using the RingOut API to initiate calls for my customers and I'm monitoring the events. When I initiate a call to a number A, 2 calls...
  • 1 me too
  • 7 replies
  • Problem
Photo of John Walker
meetings plugin for outlook mac version not working
Downloaded and ran installer for RC Meetings plugin for Outlook (Mac version 15.33) but saw no evidence that it installed correctly.  Any...
  • 3 me toos
  • 2 replies
  • Problem
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
  • 1 me too
  • 3 replies
  • Problem
Photo of Rick Smith
Refresh Token has Expired in Python
Attempting to send SMS with python SDK I keep getting "Refresh Token has Expired " How do I set this to never expire in Python, is it eve...
  • 1 me too
  • 10 replies
  • Problem
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jonathan Garcia
Restricted Number voice message when calling cellphone numbers
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening be...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jatin Barot
Cannot able to login webphone.
Hello Support,When I use Softphone to login it's working fine but when I use same credentials within wehphone WebRTC it's not allow me to...
  • 1 me too
  • 0 replies
  • Problem
Photo of sharmilan A
Embeddable widget Inbound call callback text message not send to the caller
In the Embeddable widget, there is a facility to send a message as a callback message for Inbound calls. but caller not getting any message.
  • 1 me too
  • 3 replies
  • Problem
Photo of Rick Smith
Python ringcentral.http.api_exception.ApiException: Unknown error
Using this code: It ringcentral.http.api_exception.ApiException: Unknown error I was thinking this may be related to the Python version I...
  • 1 me too
  • 6 replies
  • Problem
Photo of Nikolay Naau
How use method Create Company Call Handling Rule ? Always has error "Parameter [callerId] value is invalid"
Not working method  Create Company Call Handling Rule by Api. Always error "Parameter [callerId] value is invalid". But i try phone numbe...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jeff Secord
Webhook renewal and subscription returns "Login to extension required"
Hi Everyone,We had a script in PHP that is running since April to renew a subscription for a webhook. However, it started to throw an err...
  • 1 me too
  • 1 reply
  • Problem
Photo of Никита Бессуднов
Call transfer with custom rules
We are developing quite big CRM system with a lot of users, who has a lot of data. Now we are create RingCentral integration plugin.We wa...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Southern
Not finding legs in call logs
I have the following code for extracting call log records from the api:RingCentral.ExtensionCallLogResponse response;            mRecordL...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rakesh Sharma
https://ringcentral.github.io/ringcentral-embeddable/app.html
Trying to access RingCentral Softphone but Developer account not able to access https://ringcentral.github.io/ringcentral-embeddable/app....
  • 1 me too
  • 1 reply
  • Problem
Photo of LIU
Monitoring call queue
I'm creating an app to monitor call queue. What I need to do is to display how many inbound waiting calls on a call queue. Is this possib...
  • 1 me too
  • 2 replies
  • Problem