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Conversations

Conversations 1 - 20 of 170
Photo of Jeff Stevens
Salesforce - log a call - want to add disposition
On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) -...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of [none]
NetSuite Integration
Anybody know when they will show up with a direct interface to NetSuite or of an alternative method?  We may be foreced to split out phon...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Saurabh Jain
Increase file attachment size limit
I have a premium account and we have integrated your API with our software we need to increase the 20MB limit to 50MB limit on fax as we ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of suganthavanan t
How to integrate NetSuite to RingCentral?
How to integrate NetSuite to RingCentral? I Need Explanation in detail.
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Corey Tenney
How to set TimeZone thru API?
I was looking thru the API for how to set timezone and cannot find it.  Please correct me if/when I am wrong... is there not a way to set...
  • 1 me too
  • 1 reply
  • Question
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Photo of Aaron
Is there a way to OCR incoming PDFs that are faxed in order to make them searchable
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Michael Arndt
Team management of SMS messages?
RC doesn't seem to have a system for assigning and tracking SMS messaging in a team environment. Frontapp.com offers something like this ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Nibu Eapen
is it possible to send SMS to sandbox phone number from real mobile?
I want to test SMS both way and trying to reply back to the sandbox number i have received SMS from
  • 1 me too
  • 2 replies
  • Question
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Photo of Matt Spinks
Clarification about accounts and extensions
I want to get some clarification on account structure, and how it relates to data we get back from the RingCentral api.  Are there just...
  • 1 me too
  • 2 replies
  • Question
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Photo of Atik R
How can I download call log between two defined date using python or Js
Hi, I have my APP_KEY, APP_SECRET, USERNAME, PASSWORD. I have also a little knowledge of python. I want to download detail call log witho...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Drew Bolton
PHP 5.2 Curl Fax Code Examples
So unfortunately I'm stuck on PHP 5.2.3 and cannot upgrade, thus cannot use the official PHP SDK. I need examples of how to set up the Fa...
  • 1 me too
  • 5 replies
  • Question
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Photo of Arron Voce
Pull contacts from Hubspot
Hi all, Could anyone advise how through an API we could pull contacts from Hubspot that will synchronise and populate users Personal Con...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Cris ext.
No outbound calls in call log
I have developed app to fetch call log and store it in DB. In sandbox everything works fine, but in production server I don't see outboun...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jareth Thomas
Vtiger Integration
Within my CRM which is called Vtiger there is built in PBXManager. It requires some information to connect  I would like to integrate ...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Admin (CC) RPS
How to get department id?
I am trying "Edit Call Queue Members", for this department ID is must. <br>i tried with extension id but not working,<img src="https://d2...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of salik latif
call recording
i am trying to add call recording  from sandbox enviroment but can't add any recording. Kindly sugguest any solution
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Scott Gordon
SMS PHP script - Sending and Receiving SMS
I am looking to see if a SMS script already exists on the forum somewhere I can use/buy Or if there is someone out there that knows how t...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Hardik Joshi
Getting "SendingFail" messageStatus when posting new fax message. what is the reason ?
Hi Team, When i am simply posting Fax message from sandbox account using API explorer. its goes to messageStatus "Queued" then after som...
  • 1 me too
  • 6 replies
  • Question
  • Answered