Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 45
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Admin (CC) RPS
EditAccounts Permission
When i tried to do Adds and/or removes multiple call queue members it is showing "In order to call this API endpoint, application needs t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Scott Malinoski
Not receiving SMS message recently
Good afternoon, We have integrated with the sandbox environment and receiving text messages no problem for the past few months.  Since th...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of DEW
C# Authorization 400 - Bad Request
I'm using the latest official C# SDK in a new ASP.NET Core 2.0 web application.  Although the SDK isn't built to the same target framewor...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Mg
Webhook Verification Failed
I'm trying to 'verify' a webhook URL and it doesn't seem to work.  I'm using ngrok I verified with hurl.it that my response contains the...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Romina D
RingCentral authentication returns Error Code OAU-153.
Hello, I am using the sdk 'ringcentral_sdk'Can anyone help me understand what I am doing wrong here? I have attached a screenshot of my ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Rishwanth Dev
Validation Token is not returned when creating a subscription webhook
$filter = array( '/restapi/v1.0/account/~/extension', ); ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of George Shih
"Invalid resource owner credentials" PHP
I'm just trying to do this: require('../vendor/autoload.php'); $sdk = new RingCentral\SDK\SDK('******', '*******', RingCentral\SDK\SDK...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Gaash Granot
Resource for parameter [accountId] is not found
hi, i'm trying to get a customer's calls for the first time, but i get the error message in the subject. the flow that was used: 1. the...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of John Wang
Scheduled outage: Sandbox WebRTC Notice - Sandbox WebRTC Scheduled Maintenance - July 14-15, 2017
Overview  The RingCentral Sandbox WebRTC environment will undergo scheduled maintenance to upgrade and improve our services during the f...
  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Hambrise Alan
Add webhook to existing production APP
We have an app in production where we need to add webhook subscription - permission to our app How to add it?
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Yigit Karatas
WebHook not receiving calls
Hi All, I have successfully registered a WebHook for purpose of monitoring incoming calls. I am working against Sandbox environment. I am...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Evgeny Alhovik
Cannot authorize with RingCentral C# Client
Cannot authorize via C# Client sample code below:  rc = new RestClient(Config.Instance.appKey, Config.Instance.appSecret, false);  var...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Kevon Houghton
Problems sending SMS in Sandbox
Using the code below where the login works, when trying to send an SMS, I get the following exception: Parameter [from] value [**********...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Zeeshan Yousaf
setup devtest phone setup
Hi i m using following link https://developer.ringcentral.com/library/tutorials/test-account.html to sign in to ringcentral softphone for...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Erik Olson
RingCentral for Google Compatibility with Terminal Servers
We run a Citrix Environment and our users user the RingCentral fro Google extension. There are compatibility issues between the two howev...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Brian Engert
Sandbox analytics not updating
I've been developing my first app using the RC api and it seems like the usage stats stopped updating around 3am utc on the 13th.  I've m...
  • 2 me toos
  • 4 replies
  • Problem
  • Solved
Photo of Alec Dfour
WebHook notification no longer works
After successfully working for few days in the sandbox, my app stopped working.  My app uses PHP and cURL to call RC APIs and has both r...
  • 1 me too
  • 5 replies
  • Problem
  • Solved