Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 291
Photo of Nick Buchanan
Embedded Voice oauth error
Following yesterdays webinar on Embedded Voice, I am trying to integrate this into our CRM. I have created test page with  a copy of the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of KING
RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly
RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly.   Plus it dumps all it...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alexey Shpilka
add contacts
Hello, tell me please can I add via api contact that will be visible to everyone?
  • 1 me too
  • 1 reply
  • Problem
Photo of Camilo Silva
SUB-525 - Sandbox Webhook Subscription Failure
HI Everyone, I'm facing a cumbersome issue when trying to create my WebHook Subscription via POSTMAN to my sandbox account. I have deplo...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alexey Shpilka
Can not add contact for user
I got a list of all users of my application in the sandbox at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension N...
  • 1 me too
  • 2 replies
  • Problem
Photo of Don
Removal of early/double SIP 200 OK (False Answer Supervision) for RC users
Hello, I'm trying to get rid of the SIP 200 OK that gets presented whenever a Ring Central DID is dialed. I should not be seeing a 200 OK...
  • 1 me too
  • 2 replies
  • Problem
Photo of Andrey Demenev
Problem with BT accounts and API calls
We have a RingCentral integration for CRM system we make. The integration has been used by multiple customers for few years so far, witho...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alexey Shpilka
Can not change refresh_token
Hello, i use the library https://github.com/ringcentral/ringcentral-php. $apiResponse = $rcsdk->platform()->post('/restapi/oauth/token', ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Engineering API Access
Call recording format MP3 / WAV
I have had the call recording format changed from mp3 to wav.  It was explained that this is an account wide setting.  I am still getting...
  • 1 me too
  • 4 replies
  • Problem
Photo of Jason
"errorCode" : "OAU-153", "message" : "Invalid client: ", "parameters" :
I am trying Password Flow...I'm adapting the code to Coldfusion but I am getting the Invalid Cilent error. 1) My app is setup for Passwo...
  • 1 me too
  • 6 replies
  • Problem
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
  • 1 me too
  • 3 replies
  • Problem
Photo of Thuy Nguyen
User needs to have [OrganizeConference] permission for requested resource.
When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I go...
  • 1 me too
  • 4 replies
  • Problem
Photo of Steven Peros
Problems with RingCentral integration with SugarCRM in Canada
SugarCRM is unable to integrate RingCentral, as we are located in Canada. This does not make sense when everything is cloud-based and vir...
  • 1 me too
  • 1 reply
  • Problem
Photo of Admin (CC) RPS
how to add phone numbers to users and department in Sandbox?
I am unable to add department number and Phone numbers to users and group in sand box, i have a existing ringcentral enterprise account w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Cameron Hunter
Needing to open up our app to enable users from Canada
We're having some issues with a customer using our RingCentral SugarCRM plug-in as they are based in Canada. Needing this opened up to mu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Philipp Hoeltermann
Jira Webhooks for my own Glip (not a conversation)
I am looking into creating JIRA webhooks for everyone in our organization to alert them in glip when a JIRA task is assigned to them. It ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kaluzynski
softphone desktop app - launch external application is triggering twice - anyone else?
Anything I enter there (any url, any script) triggers twice when I am called. when using the test button, it only triggers once. But when...
  • 1 me too
  • 0 replies
  • Problem