Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 24
Photo of Kyle
Service Now RingCentral App
I am trying to integrate use of Service Now and RingCentral.  There is a RingCentral app in the ServiceNow Store, but it is for the Genev...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Alec Dfour
400 Bad Request and "Invalid authorization code" in Code Flow Authentication
First day in production. First authentication was successful; second failed returning 400 and the following error { "error" : "invalid_g...
  • 1 me too
  • 11 replies
  • Problem
  • In Progress
Photo of Suhorukhov Yuriy
OAU-234:The client is not available for account
Hi everyone, I am testing the webapp on localhost, I have set the basic authentication code with javascript SDK that was working fine unt...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Alec Dfour
Update Ringcental Online Account Portal adding new users and extensions.
I am trying to configure sandbox environment to match what we will have in production. I added several users and extensions.  I noticed...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Nate Smith
"rcmobile" URI Scheme Doesn't Work with Mac OS X Desktop App
Observed Behaviour: When clicking on a "rcmobile" Ring Out link as documented in the developer portal, the RingCentral app opens, but the...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Igor Kotenko
Migrating from Sandbox environment
Hello, I have passed the review and have an issue: what is login and password for Production environment for application? I have main log...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Mahesh More
Invalid client error while calling refresh token api
Hi All, I am calling refresh token api to refresh token. But when I call, It throws error "Invalid client: ". I am calling using node js...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Z Admin
Outbound Call issue
I was trying to make outbound phone call from the ring central desktop application. When the call is ringing on my mobile the subscriptio...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Virgil Bachtold
Launch external application with incoming phone number
I have set up the desktop app to launch my cloud based case management system. The creators of their software have it set so that it gene...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of adcdc
API Call log result no records
Hi, I created an API call using the call log endpoint and using sandbox data. The result shows no records even though there are data in t...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Ralph Reinheimer
Having issues trying to get recordings, getting a 422 error, Unprocessable Entity.
We have a service that downloads recordings once a call has been completed. We download the recordings based on the provided URL from the...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Alex .
400 Bad Request - Access denied [C#, HttpWebRequest]
Hello,  We are not using SDK. We are writing our library we need to get Access Toke. So we use C# then Httpwebrequest.  After passin...
  • 1 me too
  • 12 replies
  • Problem
  • In Progress
Photo of Abhi
Issue with Creating Subscription to Presence Event
Getting error while registering for a notification presence event. I have a Office plan, not sure standard or premium. ANy help would be...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Zeeshan Yousaf
Not Getting Call Status after Sucessful subscribition
var subscription = rcsdk.getSubscription(); subscription.on(subscription.events.notification, function(msg) {        console.log(msg.body...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Eziel Fleischman
Error after application is idle for a long time
After my program is running for about 20 minutes the application crashes with the following error: System.Exception: Access token corrupt...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Bob Thompson
304 error after transition to production
I see this issue in another thread and I don't know if I'm supposed to place at the bottom of it or a new thread.  I didn't see the issue...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of Suriyakani Bagavathy
Yesterday Fax Slow: Is there any server slow
When I fax Then i receive the email from the ring central of the status for the faxes submitted. The email notifications I received were ...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Dave Welch
“Service is overloaded, please retry later”
We received  this message when running PubNub to monitor call events using the presence method.  This condition only lasted a minute.  I...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of Jason Wright
Auth Limit is limiting per account and not per user.
I've been noticing with my app that I've been getting quite a few "Request Rate Exceeed" errors while trying to authenticate. In looking ...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Admin CS
Caller ID: We need our outbound calling city/state to be where we are located or better yet, left blank
U.S. Account (Commercial Real Estate Business): We would like to have a feature added that would enable us the latitude to modify the pho...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress