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Conversations

Conversations 1 - 20 of 282
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 21 replies
  • Problem
Photo of Travis Carona
Send SMS - Error MSG-304
I have my app working fine in Sandbox, but in production when trying to send a text, i recieve the following response: body=>"{\r\n   \"...
  • 1 me too
  • 17 replies
  • Problem
  • In Progress
Photo of Tayyab Sajjad
Fax sent from API but status is Sending failed php
I am trying to Send Fax from PHP SDK it works and providing a sent URL but after that when i check the status of fax it is sending failed.
  • 1 me too
  • 15 replies
  • Problem
Photo of ER Express Fax
cURL error when Integrating the PHP SDK on my project
Hi, I am Using RingCentral Connect Platform PHP SDK (https://github.com/ringcentral/ringcentral-php) to send fax messages, I get a curl ...
  • 1 me too
  • 14 replies
  • Problem
  • Solved
Photo of Jason
Parameter [prompt] value is invalid
I am attempting integrate a program with Authorization Code Flow using cURL; I use Coldfusion, so I have adapted my code based the docume...
  • 1 me too
  • 13 replies
  • Problem
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Alex .
400 Bad Request - Access denied [C#, HttpWebRequest]
Hello,  We are not using SDK. We are writing our library we need to get Access Toke. So we use C# then Httpwebrequest.  After passin...
  • 1 me too
  • 12 replies
  • Problem
  • In Progress
Photo of adcdc
API call log some records not found in result
Hi, I created an API call using the call log endpoint ('/account/~/extension/~/call-log') in production. It shows results of the records ...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Ted Butler
Sandbox happy, now porting to Production..
I been playing around the API for sometime now and I'm happy with what i got. Now, I'm trying to port to the production server but right...
  • 1 me too
  • 11 replies
  • Problem
  • Solved
Photo of Alec Dfour
400 Bad Request and "Invalid authorization code" in Code Flow Authentication
First day in production. First authentication was successful; second failed returning 400 and the following error { "error" : "invalid_g...
  • 1 me too
  • 11 replies
  • Problem
  • In Progress
Photo of Ashley Nicolson
Active Call API Call (PHP) returns Internal Server Error
Until today we have been using active calls via the API via cron job.  However this has stopped working and are receiving: Unable to log...
  • 1 me too
  • 10 replies
  • Problem
  • Acknowledged
Photo of Janielle
After successfully making a new subscription, there is no webhook posted while the RingOut call is in progress
 Yesterday, I found a problem that after successfully making a new subscription, there is no webhook posted to the specified URL while th...
  • 1 me too
  • 10 replies
  • Problem
  • Acknowledged
Photo of Chris Goetz
Long-Running subscription issues C# SDK
I have a winform app that will run either minimized or in the system tray. Part of its job is to display incoming caller info. I am usi...
  • 2 me toos
  • 10 replies
  • Problem
  • In Progress
Photo of Don Klayman
Softphone texts but won't call out with message about Call/Caller/Callee Status in progress
I have a sandbox where I can text out and receive calls but I can't place calls.  This has nothing to do with code as I'm just trying to ...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Dave Welch
Ring Out does not hang up using DELETE
Stopping a call does NOT work using the API explorer or our own code referencing the Sandbox or our code referencing Production.  The Res...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of George Shih
"Invalid resource owner credentials" PHP
I'm just trying to do this: require('../vendor/autoload.php'); $sdk = new RingCentral\SDK\SDK('******', '*******', RingCentral\SDK\SDK...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Dominick Bernal
API Down
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning. There doesn't seem to be any ave...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Igor Kotenko
Graduation Requirements
Case # 04979227. Hello, I hope you can help. We are struggling to integrate some of the Ring Central services with our web application ...
  • 1 me too
  • 8 replies
  • Problem
  • Not a Problem
Photo of Polar Operations
Sandbox unexpectedly gets "The number you dialed is not in service at this time."
I have set up a private app that I'm testing in the sandbox. While testing, I suddenly get the following message when I dial the sandbox ...
  • 1 me too
  • 8 replies
  • Problem