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Conversations

Conversations 1 - 20 of 35
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
  • 1 me too
  • 11 replies
  • Article
Photo of VB
Unauthorized for this grant type error
Are getting this  error { "error": "unauthorized_client" "error_description": "Unauthorized for this grant type" } when you try /oauth/...
  • 1 me too
  • 5 replies
  • Article
Photo of TT
JavaScript SDK
The SDKs package RingCentral APIs into easy-to-use libraries for each programming language. Often, you can handle...
  • 2 me toos
  • 5 replies
  • Article
Photo of AK
How to check for Presence Events on Extensions
Description:  How do i get notified of an Incoming call on my RingCentral account. which API should i use to get Live Alert for Incoming...
  • 1 me too
  • 3 replies
  • Article
Photo of VB
When you receive a 429 - Too Many Requests, here is what you should do
{ "errorCode": "CMN-301", "message": "Request rate exceeded", "errors": [ { "errorCode": "CMN-301", "message":...
  • 1 me too
  • 3 replies
  • Article
Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 3 replies
  • Article
Photo of shan
Get caller number through URL using GET command
Is it possible when ever our company receive a call, we get following URL fired up and with telephone number sent in the [telephone] para...
  • 2 me toos
  • 2 replies
  • Article
Photo of Orchard Medical Center
unable to parse fax envelope
When POSTing from vb, I get the error "unable to parse fax envelope". The POST payload looks exactly the same as the one I am sending fro...
  • 1 me too
  • 2 replies
  • Article
Photo of Benjamin Dean
Unable to login via softphone
While trying to test a solution for a customer's answer today, I discovered that I was unable to login via my RingCentral Softphone on Ma...
  • 1 me too
  • 2 replies
  • Article
Photo of Benjamin Dean
Disabling refresh_token from being generated for /oauth/token requests
There are times when your app or integration with RingCentral may not require the refresh_token as part of the oauth/token request while ...
  • 1 me too
  • 2 replies
  • Article
Photo of Benjamin Dean
Production Access Request Criteria
RingCentral has implemented a set of criteria we use in order to have mutual confidence of performance and stability of the apps/integrat...
  • 2 me toos
  • 2 replies
  • Article
Photo of Benjamin Dean
Subscribing to presence events of multiple extensions using RCSDK
This article describes the basic process of how to subscribe to the presence events of multiple extensions within a single account using ...
  • 4 me toos
  • 2 replies
  • Article
Photo of Evgeniya Chumachkova
You will notice your App has two statuses
Once you've registered your application at the RingCentral for Developers portal, you may notice that it has two statuses: Sandbox status...
  • 2 me toos
  • 1 reply
  • Article
Photo of Evgeniya Chumachkova
About testing your App during development
Before you bring your app integration with RingCentral to production, you will probably want to test it. RingCentral provides developers ...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
Is there a difference between the Call-Recording Duration and Actual Call Duration?
Why is there a difference between the Call-recording duration and actual Call Duration reported in the call log? or Why don't I see a rec...
  • 1 me too
  • 1 reply
  • Article
Photo of AK
How to make sure Ringout works
The RingOut option enables users to make a call from any other outside number (not a RingCentral number) by means of their RingCentral ac...
  • AK, 3 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of AK
Do we see any Presence events with Call Forwarding ?
Description: Do we see  presence events on any forwarded calls ? When a call is forwarded to another user extension we do not see any pre...
  • AK, 3 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of AK
RingCentral Developer Access FAQ
  A few questions clarifying the Developer Access and creating applications in Developer Portal RingCentral : Ho...
  • AK, 3 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of VB
How to avoid expiration of access-token ?
If your app is public app or browser based app, they are automatically enabled for OAuth 2.0 Authorization code flow by mandate. Most of...
  • VB, 1 year ago

  • 1 me too
  • 0 replies
  • Article