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Conversations

Conversations 1 - 20 of 284
Photo of Numan Ilyas
Sending SMS to multiple numbers
Hi Team, I am using PHP SDK to send SMS. When I send to one number it works fine but when I try to send to two numbers I get following e...
  • 3 me toos
  • 4 replies
  • Problem
  • Not a Problem
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 21 replies
  • Problem
Photo of Dominick Bernal
API Down
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning. There doesn't seem to be any ave...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Food Dudes
sandbox password
I cannot log into my sandbox account and when I reset the password I do not get an email at the email it says it sent to. I do not have a...
  • 2 me toos
  • 7 replies
  • Problem
  • Solved
Photo of Dave Welch
Ring Out does not hang up using DELETE
Stopping a call does NOT work using the API explorer or our own code referencing the Sandbox or our code referencing Production.  The Res...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Chris Goetz
Long-Running subscription issues C# SDK
I have a winform app that will run either minimized or in the system tray. Part of its job is to display incoming caller info. I am usi...
  • 2 me toos
  • 10 replies
  • Problem
  • In Progress
Photo of Jeff Secord
Sandbox password not received - reset not working
Hi, I'm creating an App in the developer portal and I don't have the password for the sandbox environment. We didn't received it by emai...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Nate Smith
"rcmobile" URI Scheme Doesn't Work with Mac OS X Desktop App
Observed Behaviour: When clicking on a "rcmobile" Ring Out link as documented in the developer portal, the RingCentral app opens, but the...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of cris prado
RingCentral Desktop App Integration on SuiteCrm
I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I ju...
  • 2 me toos
  • 3 replies
  • Problem
  • Not a Problem
Photo of Automation USA
SMS Emoji issues
Our server based RingCentral integration handles SMS messages on behalf of Windows, Mac, and iOS front end clients, all of which appear t...
  • 2 me toos
  • 0 replies
  • Problem
Photo of Dat Le
Using RingCentral in web api
Hello, I am using the https://github.com/ringcentral/ringcentral-csharp-client c# SDK. When I run the code to send a fax through a unit...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Andrey Demenev
Ringout quirks
I am expierencing strange behavior of Ringout APIs I make a Ringout call, with a subscription to /restapi/v1.0/account/~/extension/~/pre...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Brian Engert
Sandbox analytics not updating
I've been developing my first app using the RC api and it seems like the usage stats stopped updating around 3am utc on the 13th.  I've m...
  • 2 me toos
  • 4 replies
  • Problem
  • Solved
Photo of John Walker
meetings plugin for outlook mac version not working
Downloaded and ran installer for RC Meetings plugin for Outlook (Mac version 15.33) but saw no evidence that it installed correctly.  Any...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Point of Rental Software
need extensionNumber returned in active-calls
I am working in Production App,  and try to get Active Calls. the field I need is ExtensionNumber from response. but it was empty in resp...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Neil Bouvier
Fax HTML with Images. Any examples? Images stripped when faxed.
I'm submitted HTML to Fax with img.  img is stripped.  Any ideas?  Content-type?
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Kim
Sending Outgoing SMS msgs to Gmail
I need to archive SMS messages in Gmail (we use Google Apps for Work). We receive the notifications via email for incoming messages -- h...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of adcdc
API Call log result no records
Hi, I created an API call using the call log endpoint and using sandbox data. The result shows no records even though there are data in t...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of James Johnston
Input volume automatically adjusting Mac desktop
The microphone level on the mac desktop is automatically adjusting. This cannot be changed on the app and also in the Mac preferences. Is...
  • 1 me too
  • 1 reply
  • Problem