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Conversations

Conversations 1 - 20 of 35
Photo of Benjamin Dean
Subscribing to presence events of multiple extensions using RCSDK
This article describes the basic process of how to subscribe to the presence events of multiple extensions within a single account using ...
  • 4 me toos
  • 2 replies
  • Article
Photo of Benjamin Dean
Using the email to fax feature with your Sandbox account
We had a question from a developer who wanted to use the RIngCentral feature for sending faxes to a RingCentral user/extension number via...
  • 3 me toos
  • 0 replies
  • Article
Photo of TT
Welcome to the RingCentral for Developers platform
In order to get started using the RingCentral for Developers platform please follow the following steps: First access our Developer Por...
  • TT, 3 years ago

  • 3 me toos
  • 0 replies
  • Article
Photo of shan
Get caller number through URL using GET command
Is it possible when ever our company receive a call, we get following URL fired up and with telephone number sent in the [telephone] para...
  • 2 me toos
  • 2 replies
  • Article
Photo of AK
How to make sure Ringout works
The RingOut option enables users to make a call from any other outside number (not a RingCentral number) by means of their RingCentral ac...
  • AK, 3 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of AK
Do we see any Presence events with Call Forwarding ?
Description: Do we see  presence events on any forwarded calls ? When a call is forwarded to another user extension we do not see any pre...
  • AK, 3 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of Benjamin Dean
Production Access Request Criteria
RingCentral has implemented a set of criteria we use in order to have mutual confidence of performance and stability of the apps/integrat...
  • 2 me toos
  • 2 replies
  • Article
Photo of Evgeniya Chumachkova
You will notice your App has two statuses
Once you've registered your application at the RingCentral for Developers portal, you may notice that it has two statuses: Sandbox status...
  • 2 me toos
  • 1 reply
  • Article
Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 3 replies
  • Article
Photo of TT
Learn how to integrate with your CRM, HelpDesk or ERP application
If you are needing to integrate with your CRM system for instance to be able to use RingCentral communication services in order to receiv...
  • TT, 3 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of TT
JavaScript SDK
The SDKs package RingCentral APIs into easy-to-use libraries for each programming language. Often, you can handle...
  • 2 me toos
  • 5 replies
  • Article
Photo of Benjamin Dean
Generating "Screen Pops" for CRM Integration Developers
While developing a CRM Integration to work with RingCentral, developers may want to generate what is known as a "screen pop". A "screen p...
  • 1 me too
  • 0 replies
  • Article
Photo of Benjamin Dean
Providing access to the Platform to account users
Many times you may want to provide access for a developer to build apps and integrations with the RingCentral Sandbox account. How do you...
  • 1 me too
  • 0 replies
  • Article
Photo of Benjamin Dean
Disabling refresh_token from being generated for /oauth/token requests
There are times when your app or integration with RingCentral may not require the refresh_token as part of the oauth/token request while ...
  • 1 me too
  • 2 replies
  • Article
Photo of Benjamin Dean
Access and Use Your Sandbox Account to Develop Apps and Integrations with RingCentral Connect Platform
We received the following question from a developer and I wanted to address this since it is important to your ability to access, manage...
  • 1 me too
  • 0 replies
  • Article
Photo of Benjamin Dean
How to develop interoperability based on the status of a RingCentral User with the RingCentral API
If you need to create interoperability among two or more communication systems which depend upon the "Available" or "Unavailable" state o...
  • 1 me too
  • 0 replies
  • Article
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
  • 1 me too
  • 11 replies
  • Article
Photo of Benjamin Dean
Unable to login via softphone
While trying to test a solution for a customer's answer today, I discovered that I was unable to login via my RingCentral Softphone on Ma...
  • 1 me too
  • 2 replies
  • Article
Photo of Benjamin Dean
How to develop interoperability based on the status of a RingCentral User with the RingCentral API
If you need to create interoperability among two or more communication systems which depend upon the "Available" or "Unavailable" state o...
  • 1 me too
  • 0 replies
  • Article
Photo of Benjamin Dean
Developing Apps & Integrations with the RingCentral Platform
Some developers building with our platform, click on the "Apply for Production" button too soon, and then question why their app or integ...
  • 1 me too
  • 0 replies
  • Article