Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 477
Photo of Stephanie
How to make a call with Sandbox
I have a Sandbox account configured. I am trying to make an outbound call to see if my webhooks are working properly but cannot make one....
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 3 replies
  • Question
Photo of IA
Test "Add to Glip" button via external URL?
Is there any way to have "Add to Glip" button on external website in sandbox for testing without publishing the app. I do not want to pub...
  • 1 me too
  • 2 replies
  • Question
Photo of Engineering API Access
Call recording from members of group
"Group managers can only view the Call Log of Users who are members of his User group" I am using the REST API and logging into the syst...
  • 1 me too
  • 0 replies
  • Question
Photo of Mg
Glip Bot with Python
Hello, I trying to setup a bot using Python, but it doesn't seems like the Python SDK has the same methods as the JS SDK. For example, ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of selvanayagam
How to get fax delivered time
We are using RingCentral for sending our fax. We want to show fax delivered time in our UI. We can get fax status using URL "/restapi/v1....
  • 1 me too
  • 1 reply
  • Question
Photo of Stan Katsyuk
RingCentral dashboard API - How to get Queue Monitor and Service Level data
Hello, I was wondering if anyone knows where to get the API for the RingCentral Live Reports feature:  I would like to get the followin...
  • 1 me too
  • 2 replies
  • Question
Photo of Mg
Glip bot in multiple companies / glip instances?
I have the following use case: * A user from glip (it could be any glip) needs to be able to interact with 'our app'. * Our app needs to...
  • 1 me too
  • 4 replies
  • Question
Photo of Claudio (Customer)
KPI Dashboards
Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Elena
ServiceNow Push notifications stuck in “Pending”
I have configured a Push Notifications at ServiceNow for a custom Android app. After triggering a specific event, the notification stuck ...
  • 1 me too
  • 1 reply
  • Question
Photo of Sami sam
SMS 403 error
I am testing sending a SMS and each time I get a 403 error although I have authorization from the client account. Is it an account limita...
  • 1 me too
  • 4 replies
  • Question
Photo of Katey Berman
Inconsistency between Presence Events and Call Logs
Hi, We found some inconsistency between the data created by Presence events and the call logs created by the Rest API. Some of the calls ...
  • 1 me too
  • 2 replies
  • Question
Photo of Riley Clegg
Hold Time and Result Status
Two Questions: 1. How do I obtain the hold time from the call log API? We have a client that needs to know this for reporting purposes...
  • 1 me too
  • 1 reply
  • Question
Photo of Sami sam
softphone integration
We are interested in integrating  ringcentral click to dial into our application, we managed to do the authorization and we tested the cl...
  • 1 me too
  • 3 replies
  • Question
Photo of Sekar Perumal
How to enable call recording in Sandbox environment
Hi, I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings. But in ...
  • 1 me too
  • 2 replies
  • Question
Photo of Filip Swiderski
Ring Central for Outlook silent install
I am looking to deploy ring central for outlook update and instead of running between the users it would be much easier to push it with o...
  • 1 me too
  • 0 replies
  • Question
Photo of Matt Spinks
Get MessageId from WebHook
We are in the process of integrating web hook functionality so our app will have NRT (near-real-time) displaying of data. We have the mec...
  • 1 me too
  • 2 replies
  • Question
Photo of Hardik Joshi
Fax CoverPageText removed after some Special Characters.
Hi Team, While sending new Fax, when you enter some special characters in CoverPageText it remove cover page text after #...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Hardik Joshi
Getting "SendingFail" messageStatus when posting new fax message. what is the reason ?
Hi Team, When i am simply posting Fax message from sandbox account using API explorer. its goes to messageStatus "Queued" then after som...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Philip Troiano
Save multiple faxes at once?
Is there a way to save  multiple faxes at once (all of 2017's faxes)?
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged