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Conversations

Conversations 161 - 180 of 301
Photo of Brett Slaven
Getting screen pop with just 10 digit phone number and only popping when call is answered
Ring Central desktop app has an ability to screen pop a third party URL. The problem I am having is that there is no command to just send...
  • 1 me too
  • 0 replies
  • Problem
Photo of ROBINS
Call Log - ServiceTemporary Unavailable
I have a project using the RingCentral .Net SDK to access RingCentral call logs by extension and store them in SQL Server for custom repo...
  • 1 me too
  • 3 replies
  • Problem
Photo of Don Klayman
WebRTC demo unresponsive
I'm just starting to get into WebRTC and tried the WebPhone demo.  After entering app key, secret key, loging info.... and try to login I...
  • 1 me too
  • 7 replies
  • Problem
  • Not a Problem
Photo of Alec Dfour
Unable to refresh subscription. error 404 and "errorCode" : "CMN-102"
Getting error 404 and { "errorCode" : "CMN-102", "message" : "Resource for parameter [subscriptionId] is not found", "errors" : [ {...
  • 1 me too
  • 3 replies
  • Problem
Photo of Zeeshan Yousaf
setup devtest phone setup
Hi i m using following link https://developer.ringcentral.com/library/tutorials/test-account.html to sign in to ringcentral softphone for...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of cris prado
RingCentral Desktop App Integration on SuiteCrm
I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I ju...
  • 2 me toos
  • 3 replies
  • Problem
  • Not a Problem
Photo of Trey Clawson
Business SMS Outbound Options
Hey, I have noticed a problem with the last couple updates, the ability to text from our main company number is gone and we can only text...
  • 1 me too
  • 1 reply
  • Problem
Photo of Preston
Issues with RC fax integration when emailing on behalf of an authorized user (EzyVet)
Having trouble with a third party application called EzyVet.com (veterinary software hosted on Amazon servers). When we send through ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Chris
Need better reporting for call tracking
Need better reporting for call tracking, I have a request to be able to pull multiple extensions on the Detailed call log. Currently the...
  • 1 me too
  • 1 reply
  • Problem
Photo of John Wang
Attention: WebRTC SDK users - please upgrade to v0.4.1
Problem The latest version of Google Chrome, version 57, has introduced a change that causes older versions of RingCentral WebRTC SDK to...
  • 1 me too
  • 0 replies
  • Problem
Photo of Erik Olson
RingCentral for Google Compatibility with Terminal Servers
We run a Citrix Environment and our users user the RingCentral fro Google extension. There are compatibility issues between the two howev...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Brian Engert
Sandbox analytics not updating
I've been developing my first app using the RC api and it seems like the usage stats stopped updating around 3am utc on the 13th.  I've m...
  • 2 me toos
  • 4 replies
  • Problem
  • Solved
Photo of Bryan Bojorque
Sandbox vs Production weird behaviors Active Calls not available
So in sandbox when we initiate a call it will appear in the active call response and after we ended the call when we query the active cal...
  • 1 me too
  • 1 reply
  • Problem
Photo of Priya Ranjan
oauth/token API not working for my new production account
I have got my main account production approval just yesterday. I have collected API KEY/SECRET for production and trying to run my ode on...
  • 1 me too
  • 3 replies
  • Problem
Photo of Erica St. Angel
Block internal calls from being saved in Salesforcee
We just deployed the RingCentral app for Salesforce and I'm concerned over time our internal calls will unnecessarily clog our Call Logs ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Alec Dfour
Web hook no longer works for present events while in production.
We are in production for months. Today at 1.53PM presence hook is no longer being called.  Then I discover that subscription was not run...
  • 1 me too
  • 5 replies
  • Problem
Photo of Alec Dfour
WebHook notification no longer works
After successfully working for few days in the sandbox, my app stopped working.  My app uses PHP and cURL to call RC APIs and has both r...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Point of Rental Software
need extensionNumber returned in active-calls
I am working in Production App,  and try to get Active Calls. the field I need is ExtensionNumber from response. but it was empty in resp...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Anshul Goyal
Reset password for my account
Hi, I am new to RingCentral. I just created a new app and was trying to get in running. Here is the app dashboard link : https://develop...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Grant Botma
App Versioning & Sandbox Requests
I attempted to change one of the OAuth Redirect URIs in a production application and came to find that this is considered a 'breaking cha...
  • 1 me too
  • 2 replies
  • Problem