Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 141 - 160 of 888
Photo of Don
Removal of early/double SIP 200 OK (False Answer Supervision) for RC users
Hello, I'm trying to get rid of the SIP 200 OK that gets presented whenever a Ring Central DID is dialed. I should not be seeing a 200 OK...
  • 1 me too
  • 1 reply
  • Problem
Photo of Hardik Joshi
Getting WaitingForActivation while using c# sdk
Hi, I am using c# sdk for my server application.i have already done authorization using appKey and appSecret and user name password. no...
  • 1 me too
  • 4 replies
  • Question
Photo of Eileen Goodrich
Bullhorn Applicant Tracking System Rest API integration request.
Bullhorn Applicant Tracking System Rest API integration request. I spoke to Bullhorn and was told that Ring Central needs to request the...
  • 3 me toos
  • 1 reply
  • Question
Photo of THOMPSON
Detailed CallLog : given an Incoming Call who receives it?
Sorry for such a simple question. I'm retrieving detailed call log data and trying to determine which RC user picked up the inbound call....
  • 1 me too
  • 2 replies
  • Question
Photo of Riley Clegg
Extension id in call log
I need to tie each phone call in the call log to the corresponding extension id. Currently there is no way to do that when I am querying ...
  • 1 me too
  • 2 replies
  • Question
Photo of Don Jackson
Is there a simple Node.js code sample for downloading call recordings?
I'm using node.js to pull down call logs. Now I would like to download call recordings. Is there a simple JavaScript code sample for me t...
  • 1 me too
  • 2 replies
  • Question
Photo of Sagar Patel
Not able to get token from ringcentral api error "Unauthorized for this grant type"
using RingCentralSDK I am not able to get token. when ever i try to authorize it gives error "Unauthorized for this grant type" here i...
  • 1 me too
  • 6 replies
  • Question
Photo of Jeff Secord
Best way to retrieve active calls without making request each second?
We need to create a monitor that will show any income calls in our extranet in live time.We were able to show active calls by using "/acc...
  • 1 me too
  • 6 replies
  • Question
Photo of THOMPSON
graduation requirements issue
Hi, My sandbox is a little bit broken, in that I cannot make calls. RingCentral support used remote desktop to check this, accepted ther...
  • 1 me too
  • 3 replies
  • Problem
Photo of YG Tech
How to pull call logs with an API
I need to get RC call logs in a csv format every 15 minutes or less to my CRM can someone help with this?
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Alexey  Megley
Problem with Fax API service
Hello, guys! I'm trying to send fax via Fax API and I've permanently got some strange error. I'm using PHP. This is my code: define('RI...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Vids Patel
Sandbox account is not being activate
I can't activate by sandbox account. when i click the link from Email to activate sandbox account getting below message.  Please help m...
  • 1 me too
  • 2 replies
  • Question
Photo of Andy Haas
RingCentral Web Widget integrated with Plantronics
I am using https://github.com/ringcentral/ringcentral-web-widget and I am looking to see if I can integrate the Plantronics headset into ...
  • 1 me too
  • 2 replies
  • Question
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of Kupar Enterprises Inc
Keep getting: "You did not have enough available calling credits to send this fax"
We have been testing a faxing integration using our sandbox account and just started receiving the message "you did not have enough avail...
  • 1 me too
  • 1 reply
  • Problem
Photo of Don Jackson
Duplicate download via API request
I download the call log and the recorded calls daily. The call log is a csv file and the calls are mp3 files. They all come together in a...
  • 1 me too
  • 1 reply
  • Question
Photo of Bill Callhoun
API Auth Flow, account not found
Hi, I've got a sandbox app running. In my auth flow, I've received my auth code and am trying to exchange it for a token. I have verifi...
  • 1 me too
  • 1 reply
  • Problem
Photo of SVRS DEV
Assistance With IVR/Directory Setup
We are a software company that is integrated with Ring Central via text/sms. However, we have a client that needs a more specific setup a...
  • 1 me too
  • 0 replies
  • Question
Photo of Lee
Javascript SDK Issue with Internet Explorer logging in
So long story short as we can't use RingOut as a super admin with another users extensionID per this topic I downloaded the Javascript SD...
  • 1 me too
  • 4 replies
  • Problem
Photo of Colin Calvert
When is "presenceStatus" ever "offline"?
For the purpose of explaining this I've got two extensions setup. Extension 101, with the id 378712345, is using a Polycom VVX-410 and ex...
  • 1 me too
  • 5 replies
  • Question