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Conversations

Conversations 141 - 160 of 260
Photo of Srinivas Karlapudi
"rc mobile" URL Scheme doesn't work as expected with Windows App
When I click on url "rcmobile://call?number=2147175095" in browser (firefox for example) the phone number is populated to SoftPhone App j...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Michael Pukshanski
python package ringcentral uses outdated pubnub lib, so its impossible to use it
I tried to install the ringcentral package for python from pip and it says it has pubnub as a dependency. It looks like it needs versions...
  • 1 me too
  • 1 reply
  • Problem
Photo of Yigit Karatas
Webhook receiving events only when call placed on extensions direct number
Ringcentral Community, I am finally in production with my app however I am having an issue that did not happen on sandbox. My app is main...
  • 1 me too
  • 1 reply
  • Problem
Photo of John Wang
Sandbox API RingOut Issue - January 2017
We have identified an issue with the RingOut API on the Sandbox environment. At the current time, the RingOut API will return a 200 statu...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Grant Botma
Reset Sandbox Password
Hi - I'm trying to reset my sandbox account password, and I can't answer the security question correctly. Can you please let me know how ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jason Wright
Outage Right Now
We are currently experiencing an outage with RingCentral Connect. Our app just started getting a content-type is not defined error messag...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Dominick Bernal
API Down
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning. There doesn't seem to be any ave...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of John Wang
API Outage - Post Mortem - January 2017
OverviewOn the morning of January 12 from 3:00am PST to 8:50am PST, a small number of West Coast United States RingCentral customers expe...
  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Akif Akif
How to place a successfull ringout ?
Hello I am developing a chrome extension, from where trying to perform a outbound ringout using sandbox account.I have added 2 direct nu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kobie Williams
When I call my direct line I get the message prompt "Mailbox is full" then it hangs up.
When I call my direct line I get the message prompt  "Mailbox is full" then it hangs up although in my Sandbox all messages have been del...
  • 1 me too
  • 7 replies
  • Problem
Photo of Rusty Speedy
500 Error Code when using API Explorer
Using the API Explorer and entering my app information, I am getting a 500 error code. Here are the requests and the response from API...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of [none]
T-Mobile now charging to call ring central conference lines?
Starting last week when dialing into the ring central conference call line on a tmobile phone got message that I would be charged 1cent a...
  • 1 me too
  • 1 reply
  • Problem
Photo of e-Emphasys EET
Graduated to production
The api requests excced 20 successful calls , but still the Apply For production is not active. Can you please help.
  • 1 me too
  • 1 reply
  • Problem
Photo of Suhorukhov Yuriy
OAU-234:The client is not available for account
Hi everyone, I am testing the webapp on localhost, I have set the basic authentication code with javascript SDK that was working fine unt...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Spring IT
Weird "Boundary" in presence response when requesting for multiple extensions
When requesting presence information for multiple extensions (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/186897501...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Don Klayman
Softphone texts but won't call out with message about Call/Caller/Callee Status in progress
I have a sandbox where I can text out and receive calls but I can't place calls.  This has nothing to do with code as I'm just trying to ...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Shauna Minning
Implementing the reauthentication flow
We are trying to implement the reauthentication flow.  I am attempting to use the Refresh Token Flow documented here - https://develope...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Don Klayman
HTTP Status Code: GatewayTimeout
When trying to ringout I occasionally get {"HTTP Status Code: GatewayTimeout"} error on the ApiResponse.  It seems random but I'd like to...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Surjit Singh
please help for fax
Exception: Unauthorized for this grant type SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/oauth/token Response text:...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of v77
OAU-233 error code
We cannot find an explanation to the error code our clients are getting when trying to authorize our production app. Instead of the "code...
  • 1 me too
  • 1 reply
  • Problem