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Recent Conversations
Conversations 121 - 140 of 1198
Photo of John Wang
Legacy API End-of-Life Announcement - RingOut.asp, FaxOut.asp
We introduced our full-featured REST APIs 3 years ago and it is time to deprecate our old RCP APIs now. The REST APIs have much more capa...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Grant Botma
'OAU-213: Token Not Found' when refresh token has not expired.
We built an application that syncs with clients' CRMs and sends automated text messages from their sales campaigns. New clients are asked...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Justin Nguyen
How to send SMS from direction number or company number (Not main company number)
  • 1 me too
  • 5 replies
  • Question
Photo of lawrence thaler
Multi tenant issue for web app
We are getting the following error: Got logged in but it looks ok, here is the error we get Failed to execute 'postMessage' on 'DOMW...
  • 1 me too
  • 1 reply
  • Problem
Photo of Vadim Soluyanov
Call Log. No Recordings parameter
When I receive a call log, the call record option is not returned, although in the Ringcentral desktop application I press the "Record...
  • 1 me too
  • 5 replies
  • Problem
Photo of System Ext. 101
Creating new extension
 I am using the C# API from GitHUB for development.  Trying to createa an extension in the sandbox as follows:  RestClient rc = new RestC...
  • 1 me too
  • 1 reply
  • Question
Photo of System Ext. 101
What end points are needed to be excersized to satisfy graduation needs for "Contacts" and "Read Contacts" permissions?
I may be interpreting things incorrectly as I have excersized  "AccountPath.Directory().Contacts()" "Extension.AddressBook().Contact()"an...
  • 1 me too
  • 1 reply
  • Question
Photo of Thujeevan T
embeddable voice with multi tenant crm
Trying to integrate embeddable voice with a multi tenant CRM application. Since wildcard URLs aren't permitted as redirect URIs, I'm not ...
  • 1 me too
  • 6 replies
  • Question
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of Allan Farinas
TokenInvalid: OAU-213 (Token not found)
I have an application that downloads recordings using the ruby sdk. I am unable to download any recordings and get an error: OAU-213 (Tok...
  • 1 me too
  • 2 replies
  • Question
Photo of Eric Derby
PIN Based call routing
We are looking for the ability to have a call routed to a certain individual/queue based on the caller inputting a pin. Basically, the ca...
  • 1 me too
  • 1 reply
  • Question
Photo of Nibu Eapen
In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope
I'm getting following error when trying to send sms from phone number assigned to one user in the sandbox account.  Sorry, I don't see an...
  • 1 me too
  • 1 reply
  • Question
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Joe Costello
RingCentral or Glip or both?
This might sound like a dumb question so I apologize up front but in our small office, we're are confused as to which app we should be us...
  • 1 me too
  • 3 replies
  • Question
Photo of Nibu Eapen
Sandbox acccount SMS retention
How long the SMS will be stored in sandbox account.? Thanks
  • 1 me too
  • 1 reply
  • Question
Photo of API Extension DO NOT DELETE
PHP SDK cannot create new contacts
We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.When I tr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Global IT API
How to read call log legs
Hello Everyone,I am able to use RingCentral's GitHub examples in C# from ringcentral-csharp-client-master.  But I am still struggling wit...
  • 1 me too
  • 1 reply
  • Question
Photo of Global IT API
Making a call to the sandbox from softphone
Hello, I have my sandbox setup and I have 2 users the admin and a test user.  How do I make a call to my test user in the sandbox from th...
  • 1 me too
  • 2 replies
  • Question
Photo of Will Jensen
Error sending SMS from a different extension
When trying to send an SMS message from a different extension I get the following err:{  "errorCode" : "FeatureNotAvailable",  "message" ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Arnold Mo
Can I subscript to other extension's SMS event?
I have an urgent question about subscript to SMS message-store event. If I am an administrator, can I subscript to other extension's SMS ...
  • 1 me too
  • 2 replies
  • Question