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Conversations

Conversations 121 - 140 of 291
Photo of Tayyab Sajjad
Sending Fax problem
After getting access token when i try to send Test fax it is showing error, I need help here is my code for sending fax if ($platform->l...
  • 1 me too
  • 2 replies
  • Problem
Photo of Dat Le
Using RingCentral in web api
Hello, I am using the https://github.com/ringcentral/ringcentral-csharp-client c# SDK. When I run the code to send a fax through a unit...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Arthur Corbin
FAX: SENT ITEMS missing?
I wanted to download a fax transmission I sent last year. But only the most recent sent items are now available. Is there a way to retrie...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alec Dfour
400 Bad Request and "Invalid authorization code" in Code Flow Authentication
First day in production. First authentication was successful; second failed returning 400 and the following error { "error" : "invalid_g...
  • 1 me too
  • 11 replies
  • Problem
  • In Progress
Photo of Arthur Corbin
FAX: SENT ITEMS missing?
I wanted to download a fax transmission I sent last year. But only the most recent sent items are now available. Is there a way to retrie...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Travis
Private application using password flow suddenly stopped working in April
We have an application that regularly pulls call log information using the API, The app is set as Private and is in production. Our appl...
  • 1 me too
  • 1 reply
  • Problem
Photo of Tayyab Sajjad
Authorize API with Web Application Failed
I am trying to connect my web app to ringcentral for sending Fax but i am unable to authorize my application to ringcentral.When i am try...
  • 1 me too
  • 4 replies
  • Problem
Photo of Audrey Norwood
Past 2 days, 'new call' tickets are no longer popping in Zendesk as part of the RingCentral/Zendesk integration
For the past few days, 'new call' tickets are no longer popping up in Zendesk when a new Ringcentral call comes in. We heard from the Sup...
  • 1 me too
  • 1 reply
  • Problem
Photo of Audrey Norwood
RingCentral Recordings not attaching to some tickets in Zendesk
We have RingCentral integrated with Zendesk. We have call recording turned on in RingCentral for incoming calls to our Support queues. Ty...
  • 1 me too
  • 0 replies
  • Problem
Photo of Gene Marrano
Is anyone getting frequent timeouts when using the Outlook plugin?
When using the Outlook plugin we are getting repeated timeouts all day long. We constantly have to log back in to the plugin. Is there a ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dat Le
Get an error when trying to resend a fax through API
Can't resend a fax.  I get the below message in the ErrorResponseBody {   "errorCode" : "InvalidParameter",   "message" : "Parameter [or...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jocelyn Ao
Can't access sandbox environment
Hi, I created a sandbox account, but I can't access the environment. Everytime I try to go on platform.devtest.ringcentral.com, it says t...
  • 1 me too
  • 1 reply
  • Problem
Photo of Darshan Gondaliya
I want to add dynamic OAuth Redirect URL
I want to add the App for get Call details in my magento 1.7.2 site. I want to add this functionality in admin panel. admin has dynamic u...
  • 1 me too
  • 3 replies
  • Problem
Photo of Hambrise Alan
Add webhook to existing production APP
We have an app in production where we need to add webhook subscription - permission to our app How to add it?
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Hambrise Alan
Passoword flow
We are having ringcentral integration and we follow password code flow. Now we are adding webhook for instant ntoification. so we are cre...
  • 1 me too
  • 1 reply
  • Problem
Photo of Automation USA
SMS Emoji issues
Our server based RingCentral integration handles SMS messages on behalf of Windows, Mac, and iOS front end clients, all of which appear t...
  • 2 me toos
  • 0 replies
  • Problem
Photo of Yigit Karatas
WebHook not receiving calls
Hi All, I have successfully registered a WebHook for purpose of monitoring incoming calls. I am working against Sandbox environment. I am...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Hambrise Alan
I have created subscription using webhook and i am getting response. i need call record Id in the response.
I have created subscription using webhook and i am getting response as below. i need to fetch call record for this Event how can i do? pl...
  • 1 me too
  • 4 replies
  • Problem
Photo of Noah Kates Rose
Display phone number on salesforce task record
I would like to be able to see the phone number that an inbound call originated from in salesforce on the task record. Is there an out of...
  • 1 me too
  • 3 replies
  • Problem
Photo of David Runion
SMS not being delivered to certain carriers in Production only
In our Sandbox account, we are able to successfully send SMS messages to all carriers we tried (Verizon, AT&T, Cricket, T-Mobile, Sprint,...
  • 1 me too
  • 1 reply
  • Problem