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Our company would like to add a page on our web site employee portal to allow our employees to sign on to the RingCentral portal. Is ther...
Fix for Connection timeout fetching JavaScript SDK from Git
I am just getting started setting up a testing environment for working with the RC API. One of the first steps was to get the JavaScript ...
Salesforce DNIS
We provide and outsourced inbound and outbound call centers services for multiple client companies. We not only care who called - but th...
ringcentral-csharp: Handling 429 Exception - Too Many Requests
I'd like to know how best to handle the 429 Error when using the ringcentral-csharp SDK.
When the HttpResponseMessage is returned with...
Goldmine integration
please integrate GOLDMINE.
Salesforce App interface to custom force.com objects
I do not use salesforce.com. I have written custom aps in Force.com and have custom objects. Can Ringcentral for salesforce be customiz...
Sending Fax Limitation
Is there a limitation on how many recipient can add in a single request and how many sent request a day?
Active Directory
Would it be possible to script something that would deauthorise a users softphone on logout? We have around 50 users that regularly move...
Anyone have any C# sample code to authenicate to the API and make some requests?
Not sure how to do Oauth2 authentication to a web API in C#. If anyone has done so already, could please share some sample code, so I don...
Is it possible to change username for the API to something other than the main account number? ex : RC Main Company Number ext xxx
One of our developer has a question about authentication using an extension associated with the main RC Company Number. Is it possible t...
500 status code returned from restapi/oauth/token
curl -i https://platform.devtest.ringcentral.com/restapi/oauth/token -d grant_type=password -d username=XXXXX -d password=XXXX -H 'Autho...
Salesforce says their extra API service is required to use the RingCentral app with Salesforce Professional. Is it? App docs don't say.
Salesforce says that their extra API service is required to use the RingCentral integration app with Salesforce Professional. The app do...
Generating "Screen Pops" for CRM Integration Developers
While developing a CRM Integration to work with RingCentral, developers may want to generate what is known as a "screen pop". A "screen p...
Requesting no voicemail notification for faxes!
Requesting no voicemail notification for faxes! I don't need to be notified twice that I have a fax, I don't want to check my voicemail e...
Query for messages based on datetime
While working with RC through the API we currently do an update availability to 'Deleted' (with this call RestClient.put faxi["uri"],{:r...
Pull call recordings....
How do I get access to pull call recordings for my sandbox application? The api docs say I need the "ReadCallRecording" permission, but I...
salesforce in visualforce DNIS and ANI
Looking for ideas.... We has a specific use case that requires both ANI and DNIS to be passed to a Visualforce page on incoming calls an...
Do we see any Presence events with Call Forwarding ?
Description: Do we see presence events on any forwarded calls ? When a call is forwarded to another user extension we do not see any pre...
I would like to request a feature: CallPro CRM Integration of RingCentral for Windows Softphone.
B2B Sales Lead Generation. We are using the old version and it integrates or works well with our CallPro CRM using the sip protocol. But...
Integration: relateIQ CRM
I would like to request a RelateIQ CRM integration. They are a Salesforce.com product that we are using as our CRM tool.