Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1201 - 1220 of 1228
Photo of Scott
Integrate RingCentral with SugarCrm?
Hey guys I just got RingCentral, I really like it.  Only thing is I also have SugarCRM and none of my employees log their calls.  Is ther...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Xenios LLC
How can you configure the first leg of RingOut call to ring both Desk phone and Softphone?
In the developer sandbox a Ringout call rings the Softphone, there is no physical desktop phone.But when there is a softphone and a deskt...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Adcdc
Send SMS message using API
Hi, I am sending SMS using the API with the resource:  https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/sms The respo...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Sumit Agarwal
API ringout
 I am trying to make a ringout call using the ringcentral API. The request body I am passing is like this : {  "to": {"phoneNumber": "91...
  • 1 me too
  • 13 replies
  • Question
  • Answered
Photo of DL Mozart
SDK error message response unexpected
This is more of a feedback than a problem report. I've been working on a Web app that sends SMS using your PHP SDK.  However, I noticed ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of DL Mozart
Is there an API that tells me if the user logging in has admin privileges?
I'm also writing an app that can pull call logs from my company's account.  However, I believe call log access is limited to a user's own...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Xenios LLC
How to obtain forwarding number list for making RingOut calls through API?
How do I obtain from the API the forwarding number list from the API?According to the documentation these are the acceptable "from" numbe...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of DL Mozart
Good JS code for normalizing phone numbers into E164 format?
I'm writing an app where users are asked to input a phone number to send SMS to.  I'd like to store that number in a standard format like...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Graham Struthers
ACT! CRM integration
CRM integration, I like may other SME's in the UK use ACT! CRM. Are there any plans to have Seamless integration between  the RingCentra...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of AK
A question on retrieving call logs using the API
We have recently added our call records to the sandbox and are now trying to retrieve the call logs via the API; however, I am getting t...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Owen Pragel
Office 365 Integration Requirements - a Google account & Chrome?
Hi there, Noticed that 'an active Google account' was listed as a requirement of RingCentral's Office 365 integration in the datasheet. ...
  • 3 me toos
  • 2 replies
  • Question
Photo of TT
How to create a FAX with recipient information?
One of our customer's asks: Description: With the new format of Ring Central FAX, All I can include in cover is phone number and attac...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of TT
Forwarding a message to another extension
A developer writes:   I’ve been working on a piece of software and I have a request.. https://developer.ringcentral.com/api-docs/...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brandon Padula
Mark a voicemail as read
How might we mark a voicemail as read (or any type of message for that matter)?  Currently, the light still blinks on my desk phone unti...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Brandon Padula
Active Calls Question
When I get the active calls for a user, it has calls that are not still active. For example, a call that finished a few minutes ago might...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Evgeniya Chumachkova
How do I get my production App key?
When you first register your application at the RingCentral for Developers portal, your app automatically is assigned an active sandbox a...
  • 2 me toos
  • 2 replies
  • Question
  • Doesn't Need an Answer
Photo of TT
How to determine authentication status?
To check authentication status:platform.isAuthorized()     .then(function(){ ... })     .catch(function(e){ ... });The isAuthorized metho...
  • TT, 3 years ago

  • 1 me too
  • 0 replies
  • Question
  • Answered
Photo of TT
How do I handle access or authentication exceptions while the application is running?
To handle possible access or authentication exceptions that may occur while the application is running (after the user has successfully ...
  • TT, 3 years ago

  • 1 me too
  • 0 replies
  • Question
  • Answered
Photo of TT
How to login to RingCentral?
To log in to RingCentral, get the Platform object and call its authorize method, providing valid username, extension, and password value...
  • TT, 3 years ago

  • 1 me too
  • 0 replies
  • Question
  • Answered
Photo of TT
RingCentral Salesforce App HTTPS Configuration Guide
If you need help configuring the SalesForce app with HTTPS please read this knowledge base article.
  • TT, 3 years ago

  • 1 me too
  • 0 replies
  • Article