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Conversations

Conversations 101 - 120 of 314
Photo of Hack
Issue with using Alexa as Personal RingCentral Messaging Assistant
I have followed the post by Phong Vu for Turning Alexa into Your Personal Messaging Assistant.  When I invoke the skill Alexa says "Unfor...
  • 1 me too
  • 2 replies
  • Problem
Photo of THOMPSON
graduation requirements issue
Hi, My sandbox is a little bit broken, in that I cannot make calls. RingCentral support used remote desktop to check this, accepted ther...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kupar Enterprises Inc
Keep getting: "You did not have enough available calling credits to send this fax"
We have been testing a faxing integration using our sandbox account and just started receiving the message "you did not have enough avail...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bill Callhoun
API Auth Flow, account not found
Hi, I've got a sandbox app running. In my auth flow, I've received my auth code and am trying to exchange it for a token. I have verifi...
  • 1 me too
  • 1 reply
  • Problem
Photo of Lee
Javascript SDK Issue with Internet Explorer logging in
So long story short as we can't use RingOut as a super admin with another users extensionID per this topic I downloaded the Javascript SD...
  • 1 me too
  • 4 replies
  • Problem
Photo of ketan
select different outgoing number for sending fax for each app in developer account
We have multiple apps in developer account with below configuration and we need to associate each app with its own phone number so that w...
  • 1 me too
  • 4 replies
  • Problem
Photo of Stephanie
SUB-412 when trying to create a webhook
I have successfully been able to get my token with the oauth2 process. From the developer account I have added the following scopes: Read...
  • 1 me too
  • 5 replies
  • Problem
Photo of John Schlumpf
Glip Bot not showing in sandbox
I've been following the instructions outlined here: http://ringcentral-api-docs.readthedocs.io/en/latest/glip_bots/  to create a glip bot...
  • 1 me too
  • 0 replies
  • Problem
Photo of PHILIPS
Incoming phone calls are not creating tickets in Zendesk
We've been working with RingCentral for a little over 3 months. RingCentral has never created a new Zendesk ticket when an incoming call ...
  • 1 me too
  • 2 replies
  • Problem
Photo of laura sullivan
Dissatisfied customer
We are not fulling functioning and have not been able to get our #'s ported over. It has been going on now for 3 months The techs have fi...
  • 1 me too
  • 3 replies
  • Problem
Photo of Matthew Aster
APi can only access my own calls
We are using Zapier, with one of our RingCentral accounts it works flawlessly to get call recordings and push them to S3. On another acco...
  • 1 me too
  • 2 replies
  • Problem
Photo of Christina Kimball
bntouch integration through API not working
Unable to connect with and authenticate through the API. I receive a message that my email does not exist in RingCentral. Does Public API...
  • 1 me too
  • 2 replies
  • Problem
Photo of Patryk Braganza-Gallagher
Salesforce Integration fails if more than one contact shares the called phone number (for instance, when calling a company phone number)
We have deployed the Ringcentral for Salesforce integration (RingCentral App for Salesforce, version 4.8.3) to a number of our users, and...
  • 1 me too
  • 7 replies
  • Problem
Photo of Jesse Hendon
Edit Accounts API calls not registering in Sandbox
The sandbox does not properly record calls using the Edit Accounts permission. This is halting me from moving to production. I am certain...
  • 1 me too
  • 5 replies
  • Problem
Photo of Jesse Hendon
PubNub Push Notifications No Longer Working Properly
Recent Changes this week seem to have broken Push notifications through PubNub. Specifically receiving the following errors in known base...
  • 1 me too
  • 4 replies
  • Problem
Photo of Neil Bouvier
Fax HTML with Images. Any examples? Images stripped when faxed.
I'm submitted HTML to Fax with img.  img is stripped.  Any ideas?  Content-type?
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Nigel Hellier
sync contacts from desktop app to desktop phone (yealink w52p)
It seem such a simple thing but I have all my contacts available on the desktop app but there is then no way to move them all to the phon...
  • 1 me too
  • 0 replies
  • Problem
Photo of AIRS INC
400 bad request on send SMS
Hi Support I'm using javascript SDK for send SMS feature and app is under development mode. I'm getting 400 bad request when I post requ...
  • 1 me too
  • 4 replies
  • Problem
Photo of adcdc
API call log some records not found in result
Hi, I created an API call using the call log endpoint ('/account/~/extension/~/call-log') in production. It shows results of the records ...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Neil Bouvier
Fax: Node.js ringcentral sdk. html document altered by fax. Any ideas?
Faxing HTML documents.  Nothing complex, yet the documents are oddly malformed when received.
  • 1 me too
  • 8 replies
  • Problem