Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 81 - 100 of 1008
Photo of New_Dev
Add a contact name / number to contacts via api
Is it possible to add a new contact for example name and number via the api so when a customer signs up there info is automatically added...
  • 1 me too
  • 3 replies
  • Question
Photo of Shawn Rea
Manage users status that are part of a hunt group
Can we add a feature similar to call monitoring for managers? The feature should allow for managers of a HUD to change/lock a users call ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Shawn Rea
Reporting of Call Queue Status _Accept Call Queues
Would love to add a reporting feature to include Call Queue Status. We would love to have a way to see if anyone is shutting off "accept ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Amanda Crain
Zoho Integration
We utilize both Zoho ONE and RingCentral. I have integrated RingCentral within Zoho ONE and am curious if there is/will be a way to integ...
  • 1 me too
  • 1 reply
  • Question
Photo of Admin (CC) RPS
How to get department id?
I am trying "Edit Call Queue Members", for this department ID is must. <br>i tried with extension id but not working,<img src="https://d2...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of John Wang
Legacy API End-of-Life Announcement - RingOut.asp, FaxOut.asp
We introduced our full-featured REST APIs 3 years ago and it is time to deprecate our old RCP APIs now. The REST APIs have much more capa...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Philipp Hoeltermann
Jira Webhooks for my own Glip (not a conversation)
I am looking into creating JIRA webhooks for everyone in our organization to alert them in glip when a JIRA task is assigned to them. It ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of salik latif
call recording
i am trying to add call recording  from sandbox enviroment but can't add any recording. Kindly sugguest any solution
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Scott Gordon
SMS PHP script - Sending and Receiving SMS
I am looking to see if a SMS script already exists on the forum somewhere I can use/buy Or if there is someone out there that knows how t...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of [none]
NetSuite Integration
Anybody know when they will show up with a direct interface to NetSuite or of an alternative method?  We may be foreced to split out phon...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Kaluzynski
softphone desktop app - launch external application is triggering twice - anyone else?
Anything I enter there (any url, any script) triggers twice when I am called. when using the test button, it only triggers once. But when...
  • 1 me too
  • 0 replies
  • Problem
Photo of Kris Stewart
auto-dialler
I'm considering changing over to Ringcentral as it integrates perfectly with ZOHO the crm I use, can anyone recommend an automatic diall...
  • 1 me too
  • 0 replies
  • Question
Photo of Ashikh P M
pubnub
I am integrating ring central c# package to asp.net mvc5 application.Autherization is done and when i try to call subscription it shows a...
  • 1 me too
  • 2 replies
  • Question
Photo of Tim Martin
I want to use the ring-out restful api. I can get a token but get error calling api
I want to use the ring-out restful API. I have written the code to successfully return a access token, but when I take the token and ca...
  • 1 me too
  • 4 replies
  • Question
Photo of Doris Ulysse
Applescript notice incoming calls
Use AppleScript to detect incoming calls?
  • 1 me too
  • 1 reply
  • Question
Photo of Hunter Steele
Randomly getting OAU-142 - "Login to account in current state is not allowed" on token refresh
We have several clients that are utilizing RingCentral integration with our application. We refresh the OAuthTOken using the RefreshToken...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kolawole Anderson
RingCentral V.9.0 Crashing With Incontact Pairing
Hello RingCentral, We currently have our Sales/CS agents running RingCentral v.9 & 8.4 with INContact integrated to track performance an...
  • 1 me too
  • 2 replies
  • Problem
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 9 replies
  • Idea
  • Under Consideration