Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 81 - 100 of 284
Photo of Patryk Braganza-Gallagher
Salesforce Integration fails if more than one contact shares the called phone number (for instance, when calling a company phone number)
We have deployed the Ringcentral for Salesforce integration (RingCentral App for Salesforce, version 4.8.3) to a number of our users, and...
  • 1 me too
  • 7 replies
  • Problem
Photo of Jesse Hendon
Edit Accounts API calls not registering in Sandbox
The sandbox does not properly record calls using the Edit Accounts permission. This is halting me from moving to production. I am certain...
  • 1 me too
  • 5 replies
  • Problem
Photo of Jesse Hendon
PubNub Push Notifications No Longer Working Properly
Recent Changes this week seem to have broken Push notifications through PubNub. Specifically receiving the following errors in known base...
  • 1 me too
  • 4 replies
  • Problem
Photo of Neil Bouvier
Fax HTML with Images. Any examples? Images stripped when faxed.
I'm submitted HTML to Fax with img.  img is stripped.  Any ideas?  Content-type?
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Grant Botma
'OAU-213: Token Not Found' when refresh token has not expired.
We built an application that syncs with clients' CRMs and sends automated text messages from their sales campaigns. New clients are asked...
  • 1 me too
  • 4 replies
  • Problem
Photo of Nigel Hellier
sync contacts from desktop app to desktop phone (yealink w52p)
It seem such a simple thing but I have all my contacts available on the desktop app but there is then no way to move them all to the phon...
  • 1 me too
  • 0 replies
  • Problem
Photo of AIRS INC
400 bad request on send SMS
Hi Support I'm using javascript SDK for send SMS feature and app is under development mode. I'm getting 400 bad request when I post requ...
  • 1 me too
  • 4 replies
  • Problem
Photo of adcdc
API call log some records not found in result
Hi, I created an API call using the call log endpoint ('/account/~/extension/~/call-log') in production. It shows results of the records ...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Neil Bouvier
Fax: Node.js ringcentral sdk. html document altered by fax. Any ideas?
Faxing HTML documents.  Nothing complex, yet the documents are oddly malformed when received.
  • 1 me too
  • 8 replies
  • Problem
Photo of AIRS INC
Access token corrupted in SMS API
Hi Ringcentral, I use Ring central SMS API in PHP. I got message "Access token corrupted" when I try to send SMS. I searched for this ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Hadi Moghisi
subscription presence stopped working after couple of hours, sometimes after couple of days, I still can make a call but no presence.
Hello, I am working on the sdk for few months and I have the following issue: subscription presence stopped working after couple of hours...
  • 1 me too
  • 2 replies
  • Problem
Photo of sprout system2
Id = 8, Status = WaitingForActivation, Method = "{null}", Result = "{Not yet computed}"
When i try to get access token getting this issue. I'm using below code: RestClient rc = null;             if (!string.IsNullOrWhiteSpa...
  • 1 me too
  • 4 replies
  • Problem
Photo of Vision Prod
invalid resource owner credentials
Hello, I recently had an application promoted to production status, however I cannot get the api to work using the production credential...
  • 1 me too
  • 1 reply
  • Problem
Photo of A V A LOGISTICS
OAU-123: Authorization header is not specified (TokenInvalid)
Hi, I've just been trying to get the request url to work and I keep getting this error. Not sure if it's me or something else causing the...
  • 1 me too
  • 2 replies
  • Problem
Photo of George Shih
"Invalid resource owner credentials" PHP
I'm just trying to do this: require('../vendor/autoload.php'); $sdk = new RingCentral\SDK\SDK('******', '*******', RingCentral\SDK\SDK...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Gaash Granot
Resource for parameter [accountId] is not found
hi, i'm trying to get a customer's calls for the first time, but i get the error message in the subject. the flow that was used: 1. the...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Jesse Hendon
RingCentral Push Notifications not received for all extensions in Call Queue when ring order is set to Simultaneous
I have subscribed to the pubnub service using the following event filter: /restapi/v1.0/account/~/presence?detailedTelephonyState=true&si...
  • 1 me too
  • 1 reply
  • Problem
Photo of Teresa Habeck
Android vs IOS status notification discrepancy
Status notification ability on Android does not match options available on IOS We need the same options available on the Android as IOS s...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Mcelveen
AgileCRM Integration Connection Failure
The AgileCRM integration is timing out and disconnecting after a short period. We have to go in and reconnect repeatedly throughout the day.
  • 1 me too
  • 6 replies
  • Problem
Photo of Neil Bouvier
Over 80 API Calls in Sandbox, yet I cannot apply for Production due to "Your app hasn't made any API calls in Sandbox yet."
I'm failing on API Calls and "Exercise all requested permissions".  Any ideas?
  • 1 me too
  • 8 replies
  • Problem