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Conversations

Recent Conversations
Conversations 801 - 820 of 1196
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
  • 1 me too
  • 11 replies
  • Article
Photo of John Wang
Sandbox API RingOut Issue - January 2017
We have identified an issue with the RingOut API on the Sandbox environment. At the current time, the RingOut API will return a 200 statu...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Grant Botma
Reset Sandbox Password
Hi - I'm trying to reset my sandbox account password, and I can't answer the security question correctly. Can you please let me know how ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jeff Reichert
Can we get functionality to send DTMF tones?
I would like to send DTMF tones while on the call.
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of Jason Wright
Outage Right Now
We are currently experiencing an outage with RingCentral Connect. Our app just started getting a content-type is not defined error messag...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Dominick Bernal
API Down
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning. There doesn't seem to be any ave...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of John Wang
API Outage - Post Mortem - January 2017
OverviewOn the morning of January 12 from 3:00am PST to 8:50am PST, a small number of West Coast United States RingCentral customers expe...
  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Benjamin Dean
Unable to login via softphone
While trying to test a solution for a customer's answer today, I discovered that I was unable to login via my RingCentral Softphone on Ma...
  • 1 me too
  • 2 replies
  • Article
Photo of Kobie Williams
Is there a way to monitor an incoming call that are routed thru a call queue rather than the direct line?
Is there a way to monitor incoming calls that are routed thru a call queue to a particular extension rather than the direct line or is th...
  • 1 me too
  • 1 reply
  • Question
Photo of Akif Akif
How to place a successfull ringout ?
Hello I am developing a chrome extension, from where trying to perform a outbound ringout using sandbox account.I have added 2 direct nu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kobie Williams
When I call my direct line I get the message prompt "Mailbox is full" then it hangs up.
When I call my direct line I get the message prompt  "Mailbox is full" then it hangs up although in my Sandbox all messages have been del...
  • 1 me too
  • 7 replies
  • Problem
Photo of Bruce Buttles
SMS API for sending text to customers
I am new to the RingCentral developer API so forgive me if this is too basic. I want to use the RingCentral API to sent out-bound SMS to ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Michael DeFrancesco
Zendesk widget opens automatically even when signed in.
When opening a page in Zendesk, the Ring Central Widget will appear automatically. This will cover up some forms on  Zendesk. I signed i...
  • 1 me too
  • 2 replies
  • Idea
  • Under Consideration
Photo of Devanand W
Ringcentral API to stream phone recording
I would like to play the phone recording whenever user clicks on 'Play' button in C# using ringcentral API. Can anyone please suggest how...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Rusty Speedy
500 Error Code when using API Explorer
Using the API Explorer and entering my app information, I am getting a 500 error code. Here are the requests and the response from API...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of ONE
Controlling the number of fax retries using API
Is it possible to control the number of retries when faxing using API? Is it possible to control the amount of time between retries?We ar...
  • 1 me too
  • 2 replies
  • Question
Photo of JIM Reynolds
Text record of IVR prompt responses
Use case: We have employees in the field who arrive at a work site with a series of tasks to complete. Currently, they call to login and ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Erik Nagengast
RingCentral Archiver integration with Box
We would really like if RingCentral Archiver integrated with Box. Archiver will be important for us as using the HIPAA Conduit will becom...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of Suhorukhov Yuriy
making call via WebRTC
Hi all, I am testing my browser based sandbox environment app, where I have configured the making call function via WebRTC javascript SDK...
  • 1 me too
  • 1 reply
  • Question
Photo of Don Klayman
Monitor calls
I"m not seeing any API call for monitoring calls, whisper, or barge feature, am I missing something?
  • 1 me too
  • 3 replies
  • Question