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Conversations

Conversations 61 - 80 of 335
Photo of Don
Removal of early/double SIP 200 OK (False Answer Supervision) for RC users
Hello, I'm trying to get rid of the SIP 200 OK that gets presented whenever a Ring Central DID is dialed. I should not be seeing a 200 OK...
  • 1 me too
  • 2 replies
  • Problem
Photo of Andrey Demenev
Problem with BT accounts and API calls
We have a RingCentral integration for CRM system we make. The integration has been used by multiple customers for few years so far, witho...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alexey Shpilka
Can not change refresh_token
Hello, i use the library https://github.com/ringcentral/ringcentral-php. $apiResponse = $rcsdk->platform()->post('/restapi/oauth/token', ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Engineering API Access
Call recording format MP3 / WAV
I have had the call recording format changed from mp3 to wav.  It was explained that this is an account wide setting.  I am still getting...
  • 1 me too
  • 4 replies
  • Problem
Photo of Jason
"errorCode" : "OAU-153", "message" : "Invalid client: ", "parameters" :
I am trying Password Flow...I'm adapting the code to Coldfusion but I am getting the Invalid Cilent error. 1) My app is setup for Passwo...
  • 1 me too
  • 6 replies
  • Problem
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
  • 1 me too
  • 3 replies
  • Problem
Photo of Thuy Nguyen
User needs to have [OrganizeConference] permission for requested resource.
When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I go...
  • 1 me too
  • 4 replies
  • Problem
Photo of Steven Peros
Problems with RingCentral integration with SugarCRM in Canada
SugarCRM is unable to integrate RingCentral, as we are located in Canada. This does not make sense when everything is cloud-based and vir...
  • 1 me too
  • 1 reply
  • Problem
Photo of Admin (CC) RPS
how to add phone numbers to users and department in Sandbox?
I am unable to add department number and Phone numbers to users and group in sand box, i have a existing ringcentral enterprise account w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Cameron Hunter
Needing to open up our app to enable users from Canada
We're having some issues with a customer using our RingCentral SugarCRM plug-in as they are based in Canada. Needing this opened up to mu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Philipp Hoeltermann
Jira Webhooks for my own Glip (not a conversation)
I am looking into creating JIRA webhooks for everyone in our organization to alert them in glip when a JIRA task is assigned to them. It ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Hunter Steele
Randomly getting OAU-142 - "Login to account in current state is not allowed" on token refresh
We have several clients that are utilizing RingCentral integration with our application. We refresh the OAuthTOken using the RefreshToken...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kolawole Anderson
RingCentral V.9.0 Crashing With Incontact Pairing
Hello RingCentral, We currently have our Sales/CS agents running RingCentral v.9 & 8.4 with INContact integrated to track performance an...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
  • 1 me too
  • 5 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bill Fox
I am trying retrieve a call log
I am using in sand box the following: I am getting this error. { "errorCode": "InsufficientPermissions", "message": "In order to ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Admin (CC) RPS
EditAccounts Permission
When i tried to do Adds and/or removes multiple call queue members it is showing "In order to call this API endpoint, application needs t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem