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Conversations

Recent Conversations
Conversations 41 - 60 of 1198
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 4 replies
  • Idea
Photo of Amanda Crain
Zoho Integration
We utilize both Zoho ONE and RingCentral. I have integrated RingCentral within Zoho ONE and am curious if there is/will be a way to integ...
  • 1 me too
  • 2 replies
  • Question
Photo of Micki Cheers
Zoho phonebridge integration issue
We have a US account with several departments and users. We've been trying to use the phonebridge integration with Zoho for almost a year...
  • 1 me too
  • 3 replies
  • Question
Photo of David Southern
When in the call is a record logged
This is more of an academic question.  I the lifetime of a call, when will it appear in the CallLogRecord?  If I were to access the call ...
  • 1 me too
  • 2 replies
  • Question
Photo of Gina Marques
RC Logging Type field in Salesforce - how does this get populated
We recently added the RC app into our Salesforce instance.  There is a custom field titled RC Logging Type that was installed and I am tr...
  • 1 me too
  • 2 replies
  • Question
Photo of Nagendra
Fax not accepting the special characters.
Fax email not accepting the special characters when text contains  ' or & or % symbols. It is displaying with other characters instead of...
  • 1 me too
  • 0 replies
  • Question
Photo of Rick Smith
Refresh Token has Expired in Python
Attempting to send SMS with python SDK I keep getting "Refresh Token has Expired " How do I set this to never expire in Python, is it eve...
  • 1 me too
  • 10 replies
  • Problem
Photo of Jeff Stevens
Salesforce - log a call - want to add disposition
On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) -...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Avery Lewis
Dynamics v9 Plugin Support?
Can anyone verify that the Dynamics plugin works with Dynamics 9?  I've been told it works with "Dynamics 2016 and above" - but since thi...
  • 1 me too
  • 0 replies
  • Question
Photo of Tiago Montes
Call activity event: Inbound Caller ID international prefix wrong?
Hi, While tracking call events via detailed presence subscriptions, we're observing unexpected international caller prefixes in calls di...
  • 1 me too
  • 2 replies
  • Question
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
  • 1 me too
  • 1 reply
  • Problem
Photo of Tiago Montes
Remote Call Control Permissions: "VoIP Calling" vs "TelephonySessions"
Hi, I'm the product manager and lead developer for Promptar, a product integrating phone systems and applications like CRMs, ERPs, etc.We...
  • 1 me too
  • 2 replies
  • Question
Photo of Alan Kimelman MD
"message" : "Parameter [to] value is invalid" in curl fax
When I attempt to curl with: curl -i "https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/fax";  -H "Accept: application/...
  • 1 me too
  • 1 reply
  • Question
Photo of Andrew Legrand
Zapier: Instant Trigger for New SMS
1. US Account.2. Law firm3. Currently, the Zapier trigger for a New SMS in RingCentral is not instant. This means that when I receive a n...
  • 1 me too
  • 0 replies
  • Idea
Photo of Sidney Sokoloff
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
  • 1 me too
  • 3 replies
  • Question
Photo of Calvin
Is it possible to use Sandbox account with iOS app?
I have a new sandbox account and am wanting to know if it's possible to use that account in the iOS app?
  • 1 me too
  • 4 replies
  • Question
Photo of Alex
HubSpot API Integration
I'm in the USA. We use HubSpot for CRM and marketing.  It's a very feature-full integrated service with great appeal to RingCentral users...
  • 3 me toos
  • 12 replies
  • Idea
Photo of Jonathan Garcia
Restricted Number voice message when calling cellphone numbers
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening be...
  • 1 me too
  • 1 reply
  • Problem
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of Jatin Barot
Cannot able to login webphone.
Hello Support,When I use Softphone to login it's working fine but when I use same credentials within wehphone WebRTC it's not allow me to...
  • 1 me too
  • 0 replies
  • Problem