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Conversations

Conversations 21 - 40 of 291
Photo of Hunter Steele
Randomly getting OAU-142 - "Login to account in current state is not allowed" on token refresh
We have several clients that are utilizing RingCentral integration with our application. We refresh the OAuthTOken using the RefreshToken...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kolawole Anderson
RingCentral V.9.0 Crashing With Incontact Pairing
Hello RingCentral, We currently have our Sales/CS agents running RingCentral v.9 & 8.4 with INContact integrated to track performance an...
  • 1 me too
  • 2 replies
  • Problem
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
  • 1 me too
  • 5 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bill Fox
I am trying retrieve a call log
I am using in sand box the following: I am getting this error. { "errorCode": "InsufficientPermissions", "message": "In order to ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Admin (CC) RPS
EditAccounts Permission
When i tried to do Adds and/or removes multiple call queue members it is showing "In order to call this API endpoint, application needs t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem
Photo of Joseph Brown
RingOut problem using extensionId
I can ring out successfully requesting: https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/ring-out But when I ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Giancarlo Cunis
Getting cURL error 56: Received HTTP code 405 from proxy after CONNECT
Getting the error below.  Getting a connection and it shows up as error on the dashboard.  Use the tutorial code examples but does not au...
  • 1 me too
  • 2 replies
  • Problem
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 21 replies
  • Problem
Photo of Steve Field
Disabling mobile application while enabling desktop application at the same time"
we use both mobile and desktop apps, problem is when we are in the office and the phone rings the calls come in via BOTH APPS so the main...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jason
Resource for parameter [extensionId] is not found - SMS Send - With Password Flow
Body Response: { "errorCode" : "CMN-102", "message" : "Resource for parameter [extensionId] is not found", "errors" : [ { "errorCode" :...
  • 1 me too
  • 2 replies
  • Problem
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Jason
Parameter [prompt] value is invalid
I am attempting integrate a program with Authorization Code Flow using cURL; I use Coldfusion, so I have adapted my code based the docume...
  • 1 me too
  • 13 replies
  • Problem
Photo of Sterling Staffing Solutions
Fax API Unknown Errors
Our developer created a FAX API through RingCentral that allows us to auto fax invoices with attachments.  For some reason, we are gettin...
  • 1 me too
  • 2 replies
  • Problem
Photo of Engineering API Access
Get user call log record startTime incorrect format
https://developer.ringcentral.com/api-docs/latest/index.html#!#RefUserCallLog.html states for the startTime "The call start datetime in I...
  • 1 me too
  • 2 replies
  • Problem
Photo of Scott Malinoski
Not receiving SMS message recently
Good afternoon, We have integrated with the sandbox environment and receiving text messages no problem for the past few months.  Since th...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of John Wang
Legacy RingOut.asp API Issue
Situation The RingCentral “ringout.asp” Legacy API encountered an issue for a limited number of customers where the “to” and the “from...
  • 1 me too
  • 0 replies
  • Problem
Photo of Tayyab Sajjad
Exchange Code to Token Failed
This is my Code for getting token. $code=$_REQUEST['code']; $APPKEY="u8hj81KeQ9uQDyA1PBTTgw"; $req='https://platform.devtest.ringcentral....
  • 1 me too
  • 4 replies
  • Problem