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Conversations

Conversations 21 - 40 of 330
Photo of Jeff Secord
Webhook for active calls (/presence?detailedTelephonyState=true) with long delay and missing some calls
Hi Everyone,We've been working with webhook since April and everything was working perfectly until this week.We have an active and valid ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 22 replies
  • Problem
Photo of John Oliver
Hassled by sales
I signed up for the free trial of Ring Central less than 24 hours ago, to evaluate the product for our company. I used RC a few years ago...
  • 1 me too
  • 0 replies
  • Problem
Photo of Grant Botma
'OAU-213: Token Not Found' when refresh token has not expired.
We built an application that syncs with clients' CRMs and sends automated text messages from their sales campaigns. New clients are asked...
  • 2 me toos
  • 4 replies
  • Problem
Photo of lawrence thaler
Multi tenant issue for web app
We are getting the following error: Got logged in but it looks ok, here is the error we get Failed to execute 'postMessage' on 'DOMW...
  • 1 me too
  • 1 reply
  • Problem
Photo of Vadim Soluyanov
Call Log. No Recordings parameter
When I receive a call log, the call record option is not returned, although in the Ringcentral desktop application I press the "Record...
  • 1 me too
  • 5 replies
  • Problem
Photo of API Extension DO NOT DELETE
PHP SDK cannot create new contacts
We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.When I tr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Will Jensen
Error sending SMS from a different extension
When trying to send an SMS message from a different extension I get the following err:{  "errorCode" : "FeatureNotAvailable",  "message" ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jonathan Bellamy
FaxOut API stopped
We have been using the FaxOut API (at //service.ringcentral.com/faxapi.asp) for several years and it stopped working as of yesterday. Wha...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alan
incoming fax shows partial receive status and faxing is very slow
I am using the C sharp client sdk to send faxes through the production environment. Everything seems to be working as it should, except w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 5 replies
  • Problem
Photo of Srinivas Karlapudi
"rc mobile" URL Scheme doesn't work as expected with Windows App
When I click on url "rcmobile://call?number=2147175095" in browser (firefox for example) the phone number is populated to SoftPhone App j...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Arpit Patel
Internal Server Error - Sending Multiple Fax C# .NET
Not able to send the multiple fax using following code: Getting this  Error,{   "message" : "Internal Server Error. Consult RC Support....
  • 1 me too
  • 5 replies
  • Problem
Photo of sharmilan A
Embeddable widget keep login state not reflect with tabs
Once I logged in RC with the embeddable widget, It keeps the login details in the local storage without considering the Domain. Since tha...
  • 1 me too
  • 1 reply
  • Problem
Photo of Gavin Holmes
Parameter [brandId] is invalid
On trying to get Auth token getting this error: {    "error": "invalid_client",    "error_description": "Parameter [brandId] is invalid...
  • 1 me too
  • 2 replies
  • Problem
Photo of Scheduling Number
T-Mobile/Metro PCS users not receiving sms messages from application
We currently have an application running in production where we send out 150-200 SMS messages once every week to provide our contract wor...
  • 1 me too
  • 0 replies
  • Problem
Photo of Ashok Gupta
Resource for parameter [extensionId] is not found
Hi,i am facing issue on getting sms,voicemail and missed call notification it gives out error response "Resource for parameter [extension...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kaluzynski
softphone desktop app - launch external application is triggering twice - anyone else?
Anything I enter there (any url, any script) triggers twice when I am called. when using the test button, it only triggers once. But when...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Nibu Eapen
In order to call this API endpoint, user needs to have [ReadPersonalContacts] permission for requested resource.
I'm getting this error while trying to retrieve contacts of each extension'sException: In order to call this API endpoint, user needs to ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jason
Voicemail Message Retrieval
I have a Production API successfully retrieving message (sms, voicemails, faxes) data and we are storing that information in our database...
  • 1 me too
  • 4 replies
  • Problem