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Conversations

Conversations 21 - 40 of 155
Photo of Michael Giles
I would like to have the "press 1" disabled when i use click to call with Zoho
I would like to have the "press 1" disabled when i use click to call with Zoho
  • 1 me too
  • 0 replies
  • Idea
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of Asad Siddiqui
Integration with RingCentral & Netsuite
Anybody know how I can get Netsuite to integrate with RingCentral. Couple of things I'd like to do. One would be to log within Netsuite e...
  • 6 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Paul Trippy
Status duration on HUD and include accepting call queue indicator or toggle
Please include the length of time a person has been in their current status in the HUD as well as an indicator or toggle for their accept...
  • 1 me too
  • 0 replies
  • Idea
Photo of sharmilan A
Getting access_token and refresh_token from web embbedable token login
I am using RingCentral embeddable voice for CRM integration, I could be able the access_token, refresh_token and etc from the browser loc...
  • 1 me too
  • 1 reply
  • Idea
Photo of Shawn Rea
Reporting of Call Queue Status _Accept Call Queues
Would love to add a reporting feature to include Call Queue Status. We would love to have a way to see if anyone is shutting off "accept ...
  • 3 me toos
  • 1 reply
  • Idea
Photo of AMI
Provide Message Store ID in Advanced fax Call Log
When posting a fax job using the API, we get a Message Store ID which we are using to get the status of that job. but when need to check ...
  • AMI, 3 months ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Alan LaPenn
C# retrieve calllogs example using client api
// Hope this helps someone I know I struggled with using the api initially. // Import the Ring Central Client api into VS using nuget fi...
  • 1 me too
  • 5 replies
  • Idea
Photo of sharmilan A
Crm integration
I am using adapter way integration to our CRM,Often log-in failed immediately but after some time tries logged in fine. Can you suggest a...
  • 1 me too
  • 2 replies
  • Idea
Photo of Vladimir
Call Forwarding Feature
Present behavior: If reception answers the call, and forwards it to agent, original number can not be captured from agent's side. Featur...
  • 1 me too
  • 3 replies
  • Idea
Photo of Kaluzynski
RingCentral app option to trigger webhook/url on an answered call
I can only seem to find features that trigger an action when a call is received by the app, and not when a call is answered. This means i...
  • 1 me too
  • 3 replies
  • Idea
Photo of Mark Cockbill
On API/AD provision, add the ability to choose whether a user is extension only or extension + DDI.
Currently, when provisioning using the API (e.g. Okta), or AD, it is only possible to create users with extension + DDI.  Our internal po...
  • 1 me too
  • 0 replies
  • Idea
Photo of Casey thomas
Integration with Hubspot anytime soon?
Would love to see an integration similar to Zendesk and Ringcentral for Hubspot and Ringcentral.  Make life so much easier for me.
  • 9 me toos
  • 8 replies
  • Idea
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Jeff
Would love to be able to Forward an SMS Text Message chain to my email
I use the SMS Text Messaging feature daily in my business.  Love it.  However - It's disappointing that RingCentral doesn't offer the abi...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Andrew Woolhouse
Warm and cold transfers between mobile app users
We use only use mobile devices and the auto-receptionist to advise all callers that we record all calls. The problem we have is when we ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Gayle Phillips
Owncloud integration?
Is there a plan to add OwnCloud to the list of integration options?
  • 2 me toos
  • 0 replies
  • Idea
Photo of Brandon Hein
Webhook to allow for additional custom headers
I'm currently transitioning some applications to the cloud (starter company everything was being hosted on premise). One of our applicati...
  • 1 me too
  • 3 replies
  • Idea
Photo of Alex Sha
Call Monitoring for RingOut
We use Zoho CRM Integration to make our calls. However, we are unable to utilize the Call Monitoring Feature of RingCentral. Can we add t...
  • 2 me toos
  • 1 reply
  • Idea
Photo of AJ Bourbeau
Phone App for ChromeOS, Please
Currently, there's an Android application of the Phones app for ChromeOS and Android users; but it can't be considered fully functional. ...
  • 7 me toos
  • 2 replies
  • Idea