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Conversations

Conversations 1 - 20 of 134
Photo of Vladimir
Call Forwarding Feature
Present behavior: If reception answers the call, and forwards it to agent, original number can not be captured from agent's side. Featur...
  • 1 me too
  • 3 replies
  • Idea
Photo of Alan LaPenn
C# retrieve calllogs example using client api
// Hope this helps someone I know I struggled with using the api initially. // Import the Ring Central Client api into VS using nuget fi...
  • 1 me too
  • 5 replies
  • Idea
Photo of Kaluzynski
RingCentral app option to trigger webhook/url on an answered call
I can only seem to find features that trigger an action when a call is received by the app, and not when a call is answered. This means i...
  • 1 me too
  • 3 replies
  • Idea
Photo of Mark Cockbill
On API/AD provision, add the ability to choose whether a user is extension only or extension + DDI.
Currently, when provisioning using the API (e.g. Okta), or AD, it is only possible to create users with extension + DDI.  Our internal po...
  • 1 me too
  • 0 replies
  • Idea
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 10 replies
  • Idea
  • Under Consideration
Photo of Casey thomas
Integration with Hubspot anytime soon?
Would love to see an integration similar to Zendesk and Ringcentral for Hubspot and Ringcentral.  Make life so much easier for me.
  • 7 me toos
  • 8 replies
  • Idea
Photo of Brandon Hein
'Auto answer sip calls' - enhancement idea
I've been messing around with some preferences on the polycom vx410 phone. And discoverred the 'auto answer sip calls' feature. I flipped...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Jeff
Would love to be able to Forward an SMS Text Message chain to my email
I use the SMS Text Messaging feature daily in my business.  Love it.  However - It's disappointing that RingCentral doesn't offer the abi...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Andrew Woolhouse
Warm and cold transfers between mobile app users
We use only use mobile devices and the auto-receptionist to advise all callers that we record all calls. The problem we have is when we ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Dylan Mitchell
PipeDrive and Ring Central Integration - PLEASE
We're based in the UK, and help clients to buy holiday homes and investment properties around the world. For the past couple of years we ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Gayle Phillips
Owncloud integration?
Is there a plan to add OwnCloud to the list of integration options?
  • 2 me toos
  • 0 replies
  • Idea
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 4 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of Brandon Hein
Webhook to allow for additional custom headers
I'm currently transitioning some applications to the cloud (starter company everything was being hosted on premise). One of our applicati...
  • 1 me too
  • 3 replies
  • Idea
Photo of Alex Sha
Call Monitoring for RingOut
We use Zoho CRM Integration to make our calls. However, we are unable to utilize the Call Monitoring Feature of RingCentral. Can we add t...
  • 2 me toos
  • 1 reply
  • Idea
Photo of AJ Bourbeau
Phone App for ChromeOS, Please
Currently, there's an Android application of the Phones app for ChromeOS and Android users; but it can't be considered fully functional. ...
  • 7 me toos
  • 2 replies
  • Idea
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Chris Hubbell
Automatically Route a call to the last person that they talked to
One of the companies that I trialed had a killer feature that almost made me go with them. When a customer called in a second time, from ...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of VB
What should be the "Authorization Type" for any RingCentral public app ?
For the app to be “Public”, the app needs to support “OAuth 2.0”setup, so other users from other organizations can login through your app...
  • VB, 3 months ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Jamie Saitman
Integrate Linux/Ubuntu for Desktop App
The title says it all we run on linux and it would be nice to have the softphone feature for ubuntu.
  • 40 me toos
  • 19 replies
  • Idea
  • Under Consideration
Photo of Gordon Hu
RingCentral Salesforce Integration Idea - Premium Support Line
Hello everyone, We are thinking of spin up a new phone number for VIP customers. We use Salesfore internally. We would like to see if th...
  • 1 me too
  • 0 replies
  • Idea