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Conversations

Conversations 1 - 20 of 38
Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 5 replies
  • Article
Photo of TT
Python SDK
The SDKs package RingCentral APIs into easy-to-use libraries for each programming language. Often, you can handle...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of John Wang
Legacy API End-of-Life Announcement - RingOut.asp, FaxOut.asp
We introduced our full-featured REST APIs 3 years ago and it is time to deprecate our old RCP APIs now. The REST APIs have much more capa...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
Is there a difference between the Call-Recording Duration and Actual Call Duration?
Why is there a difference between the Call-recording duration and actual Call Duration reported in the call log? or Why don't I see a rec...
  • 1 me too
  • 1 reply
  • Article
Photo of John Wang
Still time to join the RingCentral online hackathon!
Happy 2018 everyone! To start 2018, there's still time to sign up for and participate in the RingCentral bot hackathon. You can build bo...
  • 1 me too
  • 0 replies
  • Article
Photo of VB
When you receive a 429 - Too Many Requests, here is what you should do
{ "errorCode": "CMN-301", "message": "Request rate exceeded", "errors": [ { "errorCode": "CMN-301", "message":...
  • 1 me too
  • 3 replies
  • Article
Photo of John Wang
RingCentral XML REST API End Of Life on Nov 30, 2017
Disclaimer: This FAQ was developed to complement and provide more information about the end-of-life notification for RingCentral XML REST...
  • 2 me toos
  • 0 replies
  • Article
Photo of VB
Unauthorized for this grant type error
Are getting this  error { "error": "unauthorized_client" "error_description": "Unauthorized for this grant type" } when you try /oauth/...
  • 1 me too
  • 5 replies
  • Article
Photo of VB
How to avoid expiration of access-token ?
If your app is public app or browser based app, they are automatically enabled for OAuth 2.0 Authorization code flow by mandate. Most of...
  • VB, 2 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of Evgeniya Chumachkova
About testing your App during development
Before you bring your app integration with RingCentral to production, you will probably want to test it. RingCentral provides developers ...
  • 1 me too
  • 1 reply
  • Article
Photo of Evgeniya Chumachkova
You will notice your App has two statuses
Once you've registered your application at the RingCentral for Developers portal, you may notice that it has two statuses: Sandbox status...
  • 2 me toos
  • 1 reply
  • Article
Photo of AK
Setup in the Sandbox Environment
Below is the information on getting you started on the Sandbox Environment. 1) Sandbox Environment User Credentials If you are on Sandb...
  • 1 me too
  • 11 replies
  • Article
Photo of Benjamin Dean
Unable to login via softphone
While trying to test a solution for a customer's answer today, I discovered that I was unable to login via my RingCentral Softphone on Ma...
  • 1 me too
  • 2 replies
  • Article
Photo of Benjamin Dean
RingCentral Application Definition Versioning Best Practices
This article is being authored to help developers understand current best practices for releasing new versions of your RingCentral applic...
  • 1 me too
  • 0 replies
  • Article
Photo of Orchard Medical Center
unable to parse fax envelope
When POSTing from vb, I get the error "unable to parse fax envelope". The POST payload looks exactly the same as the one I am sending fro...
  • 1 me too
  • 2 replies
  • Article
Photo of TT
JavaScript SDK
The SDKs package RingCentral APIs into easy-to-use libraries for each programming language. Often, you can handle...
  • 2 me toos
  • 5 replies
  • Article
Photo of Benjamin Dean
Production Access Request Criteria
RingCentral has implemented a set of criteria we use in order to have mutual confidence of performance and stability of the apps/integrat...
  • 2 me toos
  • 2 replies
  • Article
Photo of Benjamin Dean
Using the email to fax feature with your Sandbox account
We had a question from a developer who wanted to use the RIngCentral feature for sending faxes to a RingCentral user/extension number via...
  • 3 me toos
  • 0 replies
  • Article
Photo of Benjamin Dean
Access and Use Your Sandbox Account to Develop Apps and Integrations with RingCentral Connect Platform
We received the following question from a developer and I wanted to address this since it is important to your ability to access, manage...
  • 1 me too
  • 0 replies
  • Article