Would love to be able to Forward an SMS Text Message chain to my email

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  • Updated 3 weeks ago
I use the SMS Text Messaging feature daily in my business.  Love it.  However - It's disappointing that RingCentral doesn't offer the ability to forward a Text Messaging Chain of Conversations to an email address.  Being able to do so would greatly increase the value of this product and allow a person to document SMS Text Messaging conversation chains which also include time and date stamps of the conversation and sequence of the conversation.
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Posted 1 year ago

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Tim Sulzberger

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Yes, me too!
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Phong Vu, Devangelist

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Hi Tim,

While what you want is not a support feature out of the box from our product. It is still doable with our developer platform. Are you a developer or are you interested at learning how that can be done with the platform messaging APIs?

Let me know so I can show more.

+ Phong
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Jonathan George

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Are there any updated threads surrounding this?  Im going to try using zapier to see if I can push SMS to email
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Phong Vu, Devangelist

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I am not sure if Zapier supports that feature. It might not be commonly used by most users.

But as I said, it is 100% doable with RingCentral platform. You can access the message store and sync the SMS conversation with your database or send it via email or do whatever you want to do with the messaging content and metadata.