Webhook renewal and subscription returns "Login to extension required"

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  • Updated 8 months ago
Hi Everyone,

We had a script in PHP that is running since April to renew a subscription for a webhook.

However, it started to throw an error Yesterday "Login to extension required", no changes in the code were made.

That's not a problem with login in the script because if I change the API call from subscription to
call-log for example it work just fine.

Any thoughts?


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Jeff Secord

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Posted 8 months ago

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Phong Vu, Devangelist

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Hi Jeff,

If your code has been working for a long time, it could be a temporary problem. Please check it again to see if the problem still persists and let me know. Meanwhile, I will try to test it. But I might not be able to detect the problem it it was a temporary issue.

+ Phong
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Tyler Long, Official Rep

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Hi Phong,

I can reproduce the issue when I try to add a Glip bot in prod env.