Webhook renewal and subscription returns "Login to extension required"

  • 1
  • Problem
  • Updated 2 months ago
Hi Everyone,

We had a script in PHP that is running since April to renew a subscription for a webhook.

However, it started to throw an error Yesterday "Login to extension required", no changes in the code were made.

That's not a problem with login in the script because if I change the API call from subscription to
call-log for example it work just fine.

Any thoughts?

Thanks.

Photo of Jeff Secord

Jeff Secord

  • 214 Points 100 badge 2x thumb
  • sad

Posted 3 months ago

  • 1
Photo of Phong Vu

Phong Vu, Devangelist

  • 3,192 Points 3k badge 2x thumb
Hi Jeff,

If your code has been working for a long time, it could be a temporary problem. Please check it again to see if the problem still persists and let me know. Meanwhile, I will try to test it. But I might not be able to detect the problem it it was a temporary issue.

Thanks,
+ Phong
Photo of Tyler Long

Tyler Long, Official Rep

  • 8,482 Points 5k badge 2x thumb
Hi Phong,

I can reproduce the issue when I try to add a Glip bot in prod env.