Hello. I just created Sandbox account. And at the current moment the Call Log is empty.
Also I'm unable to call myself, please check this screenshot https://www.screencast.com/t/CoE0te2fs
I'm new to RingCentral and don't know if I need something else to setup.
I will need to implement next idea: the customer gets a lot of calls and some calls a missed. In this case I will need send SMS with some text to the callers. So to implement this idea I need some test items in my Call Log...
Also I'm unable to call myself, please check this screenshot https://www.screencast.com/t/CoE0te2fs
I'm new to RingCentral and don't know if I need something else to setup.
I will need to implement next idea: the customer gets a lot of calls and some calls a missed. In this case I will need send SMS with some text to the callers. So to implement this idea I need some test items in my Call Log...
Evgeny S
Keith Stephens
I followed those steps you provided above, but I get a Cannot initiate a ring out message. Am I suppose to add users to the sandbox? When I try it will not let me chose a zip code.
Thanks,
Keith.
AK, Official Rep
You are allowed to add a maximum of 5 users in sandbox
Kindly read this article to make sure you have the prereqs met for a RingOut:
https://devcommunity.ringcentral.com/ringcentraldev/topics/how-to-make-sure-ringout-works