Sending SMS to multiple numbers

  • 3
  • Problem
  • Updated 1 year ago
  • Not a Problem
Hi Team,

I am using PHP SDK to send SMS. When I send to one number it works fine but when I try to send to two numbers I get following error:

Business operation is not supported

I am currently on sandbox environment so not sure if this is environment specific issue.
Please let me know if you need any further information.

Regards,
Numan Ilyas
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Numan Ilyas

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Posted 2 years ago

  • 3
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John Wang, Official Rep

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Official Response
Only a single SMS recipient is currently allowed. This is shown in the request example below:

https://developers.ringcentral.com/api-docs/latest/index.html#!#RefSMSMessages.html

For internal company messages sent directly to user extensions, you can use the pager functionality to send to multiple users in a single API call. This is shown in the request example below:

https://developers.ringcentral.com/api-docs/latest/index.html#!#RefPagerMessages.html
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Numan Ilyas

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Thanks for the reply John. I hope RingCentral does allow sending to multiple recipients in future.
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Benjamin Dean, Alum

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This limitation is to prevent SMS-SPAM and bulk sending as that is not a supported workflow at this time with our API.
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Numan Ilyas

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Alright. Our use case don't involve bulk messaging. Sometimes we have to send messages to our subscribers which we can send by staying within the max limit per minute.
Thanks.
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Tayyab Sajjad

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Can you help me in sending sms using access_token in php SDK ?