RingME - passing phone number and dialing directly from first click on my site

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  • Updated 3 years ago
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We would like to use a RingME button (http://success.ringcentral.com/articles/RC_Knowledge_Article/How-to-setup-a-Ring-Me-button-on-my-pag...) but instead of having the customer enter his/her phone number in a new screen, we would like to pass the phone number for customers who are logged into our website on a post or a get variable directly to the ringcentral server or at least to the new window and dial to make it easier for the customer.

How can we get that done?
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Andres Portilla

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Posted 3 years ago

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Benjamin Dean, Alum

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There are always multiple ways to achieve these types of use-cases, but here is how I would approach this situation...

Use the RingCentral JS SDK in your Website's Client, and pre-populate with your authenticated user's phone number:

// Initialize the SDK
var sdk = new RingCentral.SDK({
server: 'https://platform.ringcentral.com',
appKey: 'yourAppKey',
appSecret: 'yourAppSecret'

// Assign the RingCentral Platform Singleton
var platform = sdk.platform();

// Example function to implement ad-hoc style token managament
// Authenticate to RingCentral and make a phone call using supplied number
function preformattedRingOut(endUserPhoneNumber) {
if(!endUserPhoneNumber) {
// Error handling for this sanity check
// Authenticate and ringout
username: '<REPLACE_WITH_PHONE_NUMBER>', // Number of destination user account or admin<br> extension: '', // leave blank if direct number is used<br> password: '<REPLACE_WITH_ASSOCIATED_ACCOUNT_PASSWORD>'<br> })<br> .post('/account/~/extension/~/ringout', {<br> from: {phoneNumber: String(endUserPhoneNumber)},<br> to: {phoneNumber: String(<REPLACE_WITH_DESTINATION_NUMBER)},
callerId: {phoneNumber: 'endUserPhoneNumber'}, // optional,
playPrompt: false // optional<br> .then(function(ajax) {<br> // Application logging<br> })<br> .catch(function(e) {<br> alert(e.message || 'Server cannot authorize user');<br> });<br>}

You can find a more comprehensive example of using RingOut with the RingCentral JS SDK here: <a href="https://github.com/ringcentral/ringcentral-js#making-telephony-calls">https://github.com/ringcentral/ringcentral-js#making-telephony-calls</a>