RingCentral integration with Salesforce Lightning

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  • Updated 9 months ago
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Feature Request - RingCentral integration with Salesforce Lightning

When will this be available?  Is there a timeframe?  
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Mojo Networks

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Posted 3 years ago

  • 6
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Benjamin Dean, Alum

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There is not a timeline for an integration with Salesforce Lightning at this time.
This is high on my list of wants. 
Any update on timeline?
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Jonathan Clark

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Any updates on this? We are going live with lightning soon as I imagine many Salesforce customers will be and without this we will be forced to switch to something else. 
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Erik Olson

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Is there still no time table for this?  Our users user both RingCentral and SalesForce extensively and we would really like to be able to use the Lighting UI and its beneftis.

Thanks
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Paul Dandy

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Hey, Erik. 

I'm using Tenfold to integrate RingCentral and our CRM, but I saw that it works with Salesforce Lightning UI + RingCentral, as well. Here's a snippet for your reference:

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Jitender Kumar, Official Rep

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Hello Paul, Erik
 
RingCentral's official Salesforce App is now available in AppExchange.  It supports both Lightning and Classic in one single package

https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EORsjUAH 
(Edited)
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Paul Dandy

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Thanks for the update, Jitender Kumar! Already finished watching the demo, will check out the reviews by the end of the week, it's been pretty busy.
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UCHost

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Support is telling me it doesn't work for Lightning and to use classic. No information when and if it will get fixed. Any more information from the past four months? All feedback pro and con welcome.
(Edited)
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UCHost

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Or if stable what environments do you see it failing in and what do we need to address?
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Jitender Kumar, Official Rep

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Hello UCHost, 
RingCentral for Saleforce do support Lightning and classic already. Please send you case# in private message, we will find out why you were not communicated properly

Here is our AppExchange App listing 
https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5WKqEAN 
(Edited)
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UCHost

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Thanks Jitender. Will do as two support people have told me this as well as an unhappy customer. 
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UCHost

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How do I private message you?
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Jitender Kumar, Official Rep

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