RingCentral fax without SoftPhone

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  • Updated 10 months ago
I like the Windows desktop app for RingCentral, but it includes the SoftPhone app, which seems to use a lot of memory resources on my PC.  Can the product be made available with or without the SoftPhone feature, at the choice of the user?
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Thomas Democko

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Posted 10 months ago

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Phong Vu, Devangelist

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Hi Thomas,

The Windows desktop app for RingCentral is called the SoftPhone app, which has multiple features including Fax capability. I don't think that you can install the app with just the Fax feature. You can build your own Fax application using RingCentral platform though.

+ Phong
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John Wang, Official Rep

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If you would like to have a thinner desktop app, we now have the Web Widget which can be used to make an embedded webphone or a softphone desktop app (using Electron). You can find more information on this here:


In addition to the entire widget, we offer a library of React Components as well for more customization:


This is in beta and doesn't have all the features of the RingCentral for Desktop softphone app yet but we're actively developing it now.