RingCentral Desktop App Integration on SuiteCrm

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  • Problem
  • Updated 2 years ago
  • Not a Problem
  • (Edited)
I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I just want have a result just like Zoho CRM. Thank you in advance
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cris prado

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Posted 2 years ago

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Tyler Long, Official Rep

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Please try:
<a href="rcmobile://call?number=12345678">12345678</a>
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cris prado

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i will try that :) 
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cris prado

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thankyou
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cris prado

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do i need a api  to have a click to dial ?
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AK, Official Rep

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The "rcmobile" schema would dial an outbound call to the number using the Ringcentral Desktop App. You could try that in the browser. 

However, if you want to build features such as:
  • Subscribe to incoming and outgoing call notifications
  • Display a popup with the Callee information, when someone calls the agent
  • Open up the contact on your CRM application based on the callee number etc
You would need to use our Developer Platform ( https://developer.ringcentral.com/ ), kindly refer to the section : Getting Started  for more information.

If you have any questions on the Developer Platform, you could reach us at devsupport@ringcentral.com