Restricted Number voice message when calling cellphone numbers

  • 1
  • Problem
  • Updated 1 week ago
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening before, and even other coworkers can call to cellphones.

My Support team says my ring central account is ok and has no problem if they try to call cellphone numbers in the us using my account. Also, I can call to other countries to my customers and works fine.

Does anyone knows what could be happenig? Thank you
Photo of Jonathan Garcia

Jonathan Garcia

  • 70 Points

Posted 1 week ago

  • 1
Photo of Phong Vu

Phong Vu, Devangelist

  • 3,042 Points 3k badge 2x thumb
Hi Jonathan,

You should contact our customer support rather than developer support. Please post your question again hereĀ https://community.ringcentral.com/ringcentral. Or contact the customer support atĀ https://success.ringcentral.com/RCContactSupp?src=

Regards,

+ Phong