Restricted Number voice message when calling cellphone numbers

  • 1
  • Problem
  • Updated 7 months ago
Every time I try to call a cellphone number from my country (Mexico), a voice message says "Restricted Number", this was not happening before, and even other coworkers can call to cellphones.

My Support team says my ring central account is ok and has no problem if they try to call cellphone numbers in the us using my account. Also, I can call to other countries to my customers and works fine.

Does anyone knows what could be happenig? Thank you
Photo of Jonathan Garcia

Jonathan Garcia

  • 70 Points

Posted 7 months ago

  • 1
Photo of Phong Vu

Phong Vu, Devangelist

  • 5,416 Points 5k badge 2x thumb
Hi Jonathan,

You should contact our customer support rather than developer support. Please post your question again hereĀ Or contact the customer support atĀ


+ Phong