REST API for retrieving Glip Events

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  • Updated 3 months ago
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I have a chatbot created that is already working on a sandboxed Glip. The bot's feature is to retrieve "Events" created from a specified date. Example:

"Bot what events did we run in March 2018?"

BOT: "We ran the Call and Contact Centre Expo"

Currently there is no documentation for getting "Event" posts in a specific Glip group.
Is there any API URL endpoint I could use to retrieve "Events"?
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Jan Michael Intia

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Posted 5 months ago

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Pawan Venugopal, Employee

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Jan Michael Intia,

What kind of events are your looking for? Using Glip Subscription you can subscribe to the Glip Post and Group events using webhooks or Pub Nub. 

Post Events: 
https://developer.ringcentral.com/api-docs/latest/index.html#!#GlipPostsEvent 

Group Events: 
https://developer.ringcentral.com/api-docs/latest/index.html#!#GlipGroupsEvent

You could subscribe to webhooks as per the API Reference.   

Thanks, 
Pawan Venugopal
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Jan Michael Intia

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Hi Pawan Venugopal,

Thank you for the prompt reply. Really appreciate it.

However, the events I'm referring to are "Calendar Events". 



Is it possible to get calendar events from a specified date? Are there any API endpoints that could retrieve calendar events?

Example scenario:
I have created an event called "SEO change: meta description on homepage" as you can see from the screenshot above dated June 14th.

An example request to the bot would be: "Bot, please show me all calendar events during the month of June".

The bot would gather all calendar events and display to the requesting user:

BOT: "Here are all the events from the month of June:
1. SEO change: meta description on homepage. June 14th, 2018
2. SEM change: changed headline. June 20th, 2018"

Many thanks,
Jan
(Edited)
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Pawan Venugopal, Employee

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The calendar events are not available at this moment.  It's in our roadmap and expected to be available by Mid-July 2018.  

- Pawan Venugopal
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Jan Michael Intia

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Got it! Thank you very much!
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Jan Michael Intia

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Hi Pawan,

Are the calendar events already available on the latest API?

Thanks,
Jan
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Something1 New1

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The events API are now available in your production environment. You can refer to the following blog article

We will be publishing the reference document soon.