Resource for parameter [extensionId] is not found

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  • Updated 1 month ago
Hi,

i am facing issue on getting sms,voicemail and missed call notification it gives out error response "Resource for parameter [extensionId] is not found"  i have 15 extensions id's on which i am getting this issue only on single extensionId i.e '2086674004' can you please tell me how can i fix this issue?
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Ashok Gupta

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Posted 1 month ago

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Igor Bebin, Official Rep

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Hi Ashok,

Extension with ID '2086674004' doesn't exist.

Please make sure you're using existing extension IDs from your Production account, I can see a lot of requests to different APIs with above ID and most of them are failed with HTTP 404.

If you could provide more details of what you're trying to achieve, we can help to resolve it. 

Thanks,
Igor

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Ashok Gupta

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Thanx  for reply Igor.
can you please tell me, Is 2083956004 extension id exists?
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Igor Bebin, Official Rep

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You can use Extension List API to get the list of extension IDs for your account, see https://developers.ringcentral.com/api-docs/latest/index.html#!#RefExtensionList.html

Can confirm that above extension belongs to your account. 

Thanks,
Igor