Presence event filter: Not allowed subscribe for presence to extensions of Department type

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
What type of extensions are supported when subscribing call notifications?

We have started getting `Not allowed subscribe for presence to extensions of Department type` errors when subscribing for 'Department' extensions, although it worked fine until last Friday (30th April).

Has there been any changes in RC API?

Regards
Darius
Photo of Darius Damalakas

Darius Damalakas

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Anton Nikitin

Anton Nikitin, Official Rep

  • 2,612 Points 2k badge 2x thumb
Darius,

you can subscribe only to user-type extensions. I think it didn't work before: even if you could subscribe to non-user extensions, you didn't get any notifications for them.

We have just improved error handling to block such cases on subscription stage. 
Photo of Darius Damalakas

Darius Damalakas

  • 80 Points 75 badge 2x thumb
Sorry, didnt get notification for your response. Thanks!
Photo of Benjamin Dean

Benjamin Dean

  • 8,602 Points 5k badge 2x thumb
Closing this problem as solved.