Pipedrive integration

  • 3
  • Question
  • Updated 1 week ago
  • (Edited)
What is the current state of development on setting up an integration with Pipedrive (not through Zapier)?
Photo of jaykappa


  • 110 Points 100 badge 2x thumb

Posted 2 years ago

  • 3
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 106 Points 100 badge 2x thumb
Hello jaykappa,

We will look into this and let you know what we find out!
Photo of MarK McGraw

MarK McGraw

  • 10 Points
Any update to this?
Photo of jaykappa


  • 100 Points 100 badge 2x thumb
I'd love an update as well please Saadet.
Photo of Joseph Bramante

Joseph Bramante

  • 60 Points
I would also like an update
Photo of Douglas Blumenthal

Douglas Blumenthal

  • 60 Points
What do you want the integration to do?
Photo of jaykappa


  • 100 Points 100 badge 2x thumb
I would love for Pipedrive and RingCentral to integrate together to so our call files and call logs are automatically linked to our CRM profiles without having to upload manually or script out a custom API solution.

With other suppliers like AirCall already supplying this, it be advantageous to us for a reputable company to provide a similar solution for a CRM solution that is incredible to use for our workflow.
Photo of Rachael Winsor

Rachael Winsor

  • 62 Points
Hi Jay, Thank you for your inquiry. Since an integration with Pipedrive is not on the roadmap there are 3 ways this integration can become a reality. 

1. Customer pays for RingCentral Professional Services to develop a custom integration for them (please contact your Account Executive for more info).

2. Customer develops a private integration for their own usage if the target provider offers an open API as well (since RingCentral already does, details of which can be obtained on the RingCentral developer portal).

3. The target provider develops an integration with RingCentral as a Connect Platform Partner that is available in our App Gallery. 

I hope that helps! 
Photo of Sarah Counts

Sarah Counts

  • 80 Points 75 badge 2x thumb
I would love for this integration as well!  I'm currently looking for a way for calls to be logged as activities in pipedrive with the call date and time stamped and an added bonus would be to have the recordings logged in PD as well.  What are the chances you guys will put this on your roadmap?
Photo of Luis Guevara

Luis Guevara

  • 102 Points 100 badge 2x thumb
I have been using JustCall and it works pretty good but I still wish Ringcentral did it because their app updates quicker
Photo of Damien Burke

Damien Burke

  • 92 Points 75 badge 2x thumb
Me too. Seems like PD is one of the few CRM's RingCentral doesn't integrate with. Shame, PD is an awesome CRM.

Photo of Luis Guevara

Luis Guevara

  • 102 Points 100 badge 2x thumb
Anything Yet? Pipedrive is becoming even bigger than Salesforce