Pipedrive integration

  • 1
  • Question
  • Updated 3 months ago
  • (Edited)
What is the current state of development on setting up an integration with Pipedrive (not through Zapier)?
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jaykappa

  • 70 Points

Posted 1 year ago

  • 1
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Saadet - Community Support, Official Rep

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Hello jaykappa,

We will look into this and let you know what we find out!
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MarK McGraw

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Any update to this?
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jaykappa

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I'd love an update as well please Saadet.
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Joseph Bramante

  • 60 Points
I would also like an update
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Douglas Blumenthal

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What do you want the integration to do?
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jaykappa

  • 70 Points
I would love for Pipedrive and RingCentral to integrate together to so our call files and call logs are automatically linked to our CRM profiles without having to upload manually or script out a custom API solution.

With other suppliers like AirCall already supplying this, it be advantageous to us for a reputable company to provide a similar solution for a CRM solution that is incredible to use for our workflow.
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Rachael Winsor

  • 62 Points
Hi Jay, Thank you for your inquiry. Since an integration with Pipedrive is not on the roadmap there are 3 ways this integration can become a reality. 

1. Customer pays for RingCentral Professional Services to develop a custom integration for them (please contact your Account Executive for more info).

2. Customer develops a private integration for their own usage if the target provider offers an open API as well (since RingCentral already does, details of which can be obtained on the RingCentral developer portal).

3. The target provider develops an integration with RingCentral as a Connect Platform Partner that is available in our App Gallery. 

I hope that helps! 
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Sarah Counts

  • 60 Points
I would love for this integration as well!  I'm currently looking for a way for calls to be logged as activities in pipedrive with the call date and time stamped and an added bonus would be to have the recordings logged in PD as well.  What are the chances you guys will put this on your roadmap?