On-line and Desktop version of Glip is not syncing

  • 1
  • Problem
  • Updated 12 months ago
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version) or if I get an email notification that a Glip has been posted, I go to Glip desktop and that Glip task does not exist.  However, when I sign on Glip via on-line.  The task is there?  I have missed many important messages/glips because of this issue.  Please tell me that this is an easy fix?
Photo of Eva Tutic

Eva Tutic

  • 70 Points

Posted 12 months ago

  • 1
Photo of Tyler Long

Tyler Long, Official Rep

  • 9,828 Points 5k badge 2x thumb
Hi Eva,

Since this is not a programming issue, you'd better ask it here: https://community.ringcentral.com/ringcentral

Or you can create a ticket for Glip here: https://help.glip.com/hc/en-us/requests/new