OAU-233 error during app authorization

  • 1
  • Question
  • Updated 1 year ago
  • (Edited)
During authorization our production app "RingCentral Monitor for YAPI 1.2" is getting 
OAU-233:The client doesn't support user's brand 

The only difference for this client is that it is using  RC Canada. 
How to resolve it? Your help is greatly appreciated
Photo of alec dorfman

alec dorfman

  • 70 Points

Posted 1 year ago

  • 1
Photo of Anton Nikitin

Anton Nikitin, Official Rep

  • 3,024 Points 3k badge 2x thumb
Yes, by default the app is only enabled for RC US brand. Please send a request to enable RC Canada for your app to devsupport@ringcentral.com
Photo of VB

VB, Official Rep

  • 1,510 Points 1k badge 2x thumb
Enabled RC - CA  for your app.