OAU-233 error during app authorization

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  • Question
  • Updated 8 months ago
  • (Edited)
During authorization our production app "RingCentral Monitor for YAPI 1.2" is getting 
OAU-233:The client doesn't support user's brand 

The only difference for this client is that it is using  RC Canada. 
How to resolve it? Your help is greatly appreciated
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alec dorfman

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Posted 8 months ago

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Anton Nikitin, Official Rep

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Yes, by default the app is only enabled for RC US brand. Please send a request to enable RC Canada for your app to devsupport@ringcentral.com
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VB, Official Rep

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Enabled RC - CA  for your app.