Need Carrier for RingCentral

  • 1
  • Question
  • Updated 1 year ago
  • (Edited)
Our company is implementing software that can notify us via text message. The software is asking for the carrier for the numbers that we want to receive the text messages. I want to have send the notifications to our Ring Central #s. To do that I need know the carrier that can be used to send messages to a RingCentral #s - just like what is explained in this RingCentral help bubble I am attaching.
Photo of Big Blue Spa and Pool Service and Repair

Posted 1 year ago

  • 1
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 128 Points 100 badge 2x thumb

I moved your question to our Developers Community. They should be able to better assist you. It's possible that we might be able to accomplish something like this using an API.
Thanks for trying to steer this the right direction. I thought this might just be common knowledge. Just to clarify, what I am looking for is the part after the @ in this example: Believe it or not you can send messages to a real # like that from an email client program. Just the subdomain and domain names.
Here's more examples:
Alltel [insert 10-digit number]
Boost Mobile [insert 10-digit number]
U.S. Cellular [insert 10-digit number]
I know those are cellular providers, but ringcentral will have a sub-domain that handles the sms messages. I just want to know if it can be sent to externally and if so what it is. Not sure how the API could help with this.
Photo of Brandon


  • 1,148 Points 1k badge 2x thumb
There does not seem to be an email to SMS gateway for RIngCentral for some reason.  I have wanted this too and seen those other threads.  That said, there may be another way to accomplish the integration you want but it would require some development to create something between your provider and the RingCentral API.